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06-12-2019, 10:21 PM | #1 |
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Thumbs up to Matt of Turner Motor Sports
I purchased a skid plate from Turner in November/December of 2018.
I encountered some issues on reinstall after replacing my alternator. I reached out to Turner and Matt went above and beyond what I expected. Thank You |
06-12-2019, 10:41 PM | #3 |
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What was your issue? Did your riveted nuts spin after you deinstalled it once? Happened to a few of my nuts (cough cough) after reinstall.. it's annoying, for $600 it would of been nice if they tack welded all those fasteners...
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06-12-2019, 10:47 PM | #4 |
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09-08-2019, 02:58 PM | #5 | |
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Drives: 2010 E92 M3
Join Date: Sep 2018
Location: Southern California
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Quote:
I ordered them, the piece in question was NOT included contrary to what they stated in the comments. I asked if they would remove/change the incorrect reply in the comments and they actually told me "no". Funny how they choose what to keep and remove on their websites. At a minimum it's unethical. Just because this Matt guy was helpful (and I've dealt with Matt, myself, and he is a helpful and nice dude) it doesn't change the fact that he works for an atrocious, underhanded, unorganized, unethical company of liars with a track record of being the trashbags of the Euro car community. Im not convinced that by coming on here and saying Matt was helpful you're doing him a solid. Management at Turner/ECS might see this and fire him for breaking company policy which dictates they be liars and assholes. If you must buy from Turner, I suspect Matt would be the ideal guy to connect with. Hopefully his bosses don't catch him providing actual customer service.
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2010 E92 M3 // IG: @commuter_blue
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