The car will tell you when it is time for service. When you first start the car there should be a miles to next service and an expected date. You can also check on the iDrive menu under service.
I call the service department, they ask if I want a loaner, there is always a 6 hour computer update that is needed to be completed so I take the loaner and I am out of there within 10 min. Pick-up is just as fast.
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