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After using Uber, I've pretty much given up cabs entirely unless I'm at an airport that doesn't permit Uber pickups or city/country where they don't operate. It's not even the cost savings, sometimes Uber is the same price especially with the surge pricing and lots of times I'm on business so work is paying anyways. I just can't stand getting into dirty cabs with surly drivers who act as if they're doing you a favor to even pick you up. Not all cab drivers are like this, but in the US more often than not they're not pleasant to ride with. Then the CC machine is "broken" half the time and I'm having to scrounge for cash and then they don't have change or ask for a tip. It's just not a good experience.
With Uber, there's none of that hassle, pull out your phone, they pick you up and drop you off. I've had a few bad Uber rides where the driver was brand new and got lost but overall, they're at least polite and the cars are always clean. From my understanding, when on the ride, Uber provides insurance coverage. Most of the time, the Uber drivers I get are much less aggressive than taxis. They tend to drive normally while the cabs are always cutting people off and speeding to shorten the trip and find another fare.
I've only been using Uber for a few years now so not as long as some, but literally after the first ride I gave up cabs unless there was no other options. And most of my friends who started using Uber are pretty much the same way, it's just a better experience.
I get that for the most part, it's not the taxi drivers themselves who are the problem, they're just trying to make a living and are just leasing the cabs. But once you add in the costs of the ridiculously priced medallions, overhead costs from dispatch, and other random costs, they're just not competitive.
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