Quote:
Originally Posted by F82FTW
The fact that over 40% polled stated they 'definitely' will change brands over a little maintenance cost is what shocks me the most here.
Really??
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Not surprised... Many manufactures are offering free maintenance, some even have extended their terms. Granted this does not affect me since I only keep a car for 2-3 years.
However, BMW used to pride itself with their comprehensive warranty plan. I account this poor decision to the recent low build quality therefore costing the company more money to provide the original service plan.
Just as an example, the F30 didn't make it on C&D 10 best list. And it has held that title for 23 consecutive years. I agree with them, I had an F30 as a loaner and it was complete crap, my E92 in the shop was more solid and luxurious than the F30.
Yes, BMW has had a record number of sales, surpassing MB, Audi, and Lexus. But somehow this brought the decline of reliability and build quality.
My next car will not be a BMW.