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Many shops have the following order of operations from top to bottom:
- master mechanics who work on cars and are knowledgeable (usually older fellows/ladies)
- oil change low totem pole techs (basically all they know is how to change oil and flush brake fluid, they know more outside of their job, but its all they are allowed to do due to seniority)
- shop gophers (techs in name only, usually run to get parts, move cars, supplement other techs)
If you take your car to a dealer or side shop, it is most likely being handled by someone that all they know how to do is do that task, so you probably should do it yourself
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