Quote:
Originally Posted by Purgatory
I feel that your expectations are quite high and slightly unrealistic given that you are in a foreign country. How you could expect to not pay for customs or duties is completely ridiculous and totally unrelated to the vendor.
For devils advocates sakes, as a business in order to cover the costs of warranty for this exhaust they need to make a certain margin. In order to cover customs/duties costs (as you are apparently requesting above) Berk would need to charge an additional margin. Berk doesn't jack up the price of the exhaust just because they are shipping to a foreign country?
Berk offered a replacement which is about as good as you could possibly expect. Maybe you should consider purchasing locally if you don't want to deal with customs hassles. If I were you I'd factor these (potential) costs into any future purchases you make with any foreign vendors.
Good luck
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arguably the most useless comment ever.