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The bar for BMW is fairly high in the UK, must ride well and handle well and everything else like good build and great interface have been a given; until recently. And as such the criticism of the ride isn't unfair, they hate that they get setup when doing 150mph on an Autobahn for example and going round the Ring when that's not really the most important things a normal customer needs.
We want them to handle well but take a good hit from a pothole without rattling out our fillings. As for the interface, BMW got criticised at first with the iDrive but then they refined it and it was great. Today it's seen as a major step back that in the junior lower models they have removed it. These are expensive, premium cars, so compromises don't go down well at all.
Is the X1/2 a good car, yes, could and should it be better considering how well they 'can' do, I think the answer is yet.
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