05-09-2019, 03:26 PM | #1 |
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Widespread Connected Drive outage? Are you affected?
It’s no secret that the Connected Drive app and in-car services are, shall we say, glitchy and undependable, but the system reportedly has suffered a general outage at least since the beginning of this week.
Some reports associate this outage with an attempt by BMW to reprogram the entire system and a failure to bring it back up, but regardless, many users - including me - can’t get it to work at all now. Some users say the outage also has knocked out their CarPlay capability. Some, including me, have been unable to use the in-car WiFi system. Are any of you experiencing similar things? Alternately, are any of you finding that these service are working normally?
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05-09-2019, 07:34 PM | #2 |
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Mine is working fine. No problem at all this week.
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05-09-2019, 07:56 PM | #3 |
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Thanks. That helps a little. It seems that certain categories of cars have retained their Connected Drive service - and others haven't.
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05-09-2019, 10:45 PM | #5 |
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I rarely use mine at all.
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05-10-2019, 12:23 PM | #6 |
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I haven't had any issues with mine.
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05-10-2019, 01:10 PM | #7 |
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I just got my 850 and could not set up anything. Called BMW CUSTOMER relations and as my CA said, they have a server outage and said should be back up by early next week. I did tell them it is quite amateurish not to be able to fix this within an hour.
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05-10-2019, 02:46 PM | #9 |
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I believe that the 850 has special problems regarding ConnectedDrive. I've been troubleshooting this with various people at BMW. I'll report back if/when I figure it out.
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05-10-2019, 03:01 PM | #10 |
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Does your in-car Wi-Fi connect to the outside world? Mine doesn't. I think that's related to the ConnectedDrive screw-up.
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05-11-2019, 01:47 PM | #13 |
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Here in Florida, the Climatize Now pre-conditioning function can be particularly useful, when ConnectedDrive is working, which is practically never.
In addition, the Destination navigation function can be useful (though I know that there are other ways - in theory - to get destination addresses into the car). Also, though no one at BMW seems to know for sure, ConnectedDrive may (or may not) need to function for the in-car wi-fi hotspot to function, and that's important to my grandkids. Basically, I'm one of those weirdos who likes all the functions to function, sometimes just out of principle.
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05-11-2019, 04:29 PM | #15 | |
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Quote:
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05-11-2019, 05:07 PM | #16 |
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Just Another BMW Cluster
I purchased a new X5 in November that had so many problems the factory order me a new one and replaced it after four weeks. The connected drive is the buggiest thing I have personally dealt with since Windows 3.11. Now this outage. I can't use CarPlay or get any data over WIFI. I predict the initial quality rating of the 2019 X5 will land below Land Rover because frankly that is where it belongs.
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05-12-2019, 09:20 AM | #17 |
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traffic wasn't working most of last week - popped back on Friday
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05-12-2019, 09:43 AM | #18 |
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I used mine yesterday to put in a nav destination and it worked perfectly. It also connected to my car and showed me the charge on my hybrid battery.
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05-13-2019, 07:41 AM | #19 | |
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Send it a remote order to honk the horn, flash the headlights or lock/unlock the doors. I hope it works, but it may not.
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