[arpalaiol]

Hello guys,
Sorry if this has been answered before, I keep searching but dont seem to find an answer
I have an X2 2.0. I experience this issue with a Xiaomi Redmi 9 pro. I keep loosing androind auto connectivity when the phone looses signal and particularly when the phone looses data coverage. To make it even worse, it also happens when I receive or make a call cause the mobile carriers in my country cut data transmission during calls.

I want to upgrade my phone but don't know if the problem will be fixed with a newer android device or I will have to transition to an Iphone.

Is there a fix of any kind? (new phone or an update maybe?)

[John27]

Android Auto, to work properly, needs both a bluetooth and wifi connection (certainly for ID9). As far as I know, Apple Car Play does as well.

If your carrier cuts data during a call, then I'd expect to lose Android Auto as well as Apple Car Play so I doubt changing phones is going to help? I know Android Auto will work, for some, on just Bluetooth but typically will keep cutting out.

Perhaps a word with the dealer might help? Surely other BMWs are affected in your area (not just X1 & X2s) and they might be able to advise whether Apple Car Play or an upgraded Android phone would help?

[gijeff58]

I had AA but it went away, now when I try to connect it back I get the message that the selected device does no support AA, ITS THE SAME IFIN PHONE!!

[John27]

Originally Posted by gijeff58

I had AA but it went away, now when I try to connect it back I get the message that the selected device does no support AA, ITS THE SAME IFIN PHONE!!

There have been a number of problems for some who have ID9 (I thought ID8 was more stable but don't know if it has similar problems) with internet connection which affects connection to both Android Auto and Apple Carplay. I assume from your post, when you select AA in your X1, the message on the car's screen is that your phone does not support AA?

If that is right, and assuming that AA on your phone is fully updated, then the problem is likely the car. You could re-try rebooting the head unit by holding the volume button down for 30 secs (it's explained on other threads on here and in the manual). If this doesn't work, a factory software reset might resolve this (only a dealer can do this, I believe). If this doesn't work, as in my case, a re-installation of the software is needed (again, dealer only).

I hope you get this resolved?