BMW
X1 / X2
forum
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
BIMMERPOST Universal Forums General BMW News and Cars Discussion BMW will cut no-cost maintenance program to 3yr/36k for MY2017, and exclude items

View Poll Results: How likely are you to consider another brand after seeing the BMW MP changes?
Definitely will 271 37.28%
Most likely will 124 17.06%
Possibly will 185 25.45%
No chance 147 20.22%
Voters: 727. You may not vote on this poll

Post Reply
 
Thread Tools Search this Thread
      01-07-2016, 11:58 AM   #111
atg4
First Lieutenant
86
Rep
381
Posts

Drives: F30
Join Date: Jun 2012
Location: CA

iTrader: (3)

Quote:
Originally Posted by Downeaster1 View Post
As a dealership technician, I know for a fact people abuse the hell out of the system. We have people who have cages in their M3/M4's who clearly track their car, and then bring it in for brake vibration. I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services). If you own a manual transmission vehicle, I HIGHLY suggest getting them to throw a clutch in there before you can't anymore. Just be warned, it's impossible to get a flywheel covered.
A dealer tech should know all new cars are on 10k oil changes now.

Love,
Dealer parts guy
Appreciate 1
      01-07-2016, 12:02 PM   #112
nachob
Brigadier General
United_States
2358
Rep
4,348
Posts

Drives: 2004 330i ZHP, 2022 Cayman T
Join Date: Apr 2008
Location: California

iTrader: (5)

Quote:
Originally Posted by sxyblue View Post
This is just gonna take away some the BMW's sales appeal. Hopefully it hurts their sales and it changes back

yes, reliability and high maintenance costs are a big concern and this was a great way to get into a BMW and the maintenance was covered during most of the loan period. Again, BMW is no longer leading, just following other manufacturers. There is less and less every day that sets them apart. pretty soon people will see that the emperor has no clothes.
Appreciate 0
      01-07-2016, 12:04 PM   #113
Blubaron79
Brigadier General
Blubaron79's Avatar
United_States
1445
Rep
4,728
Posts

Drives: 2021 M340i xDrive
Join Date: May 2009
Location: PA

iTrader: (0)

I was upset for about 30 seconds, then I realized it's not that big of a deal.

I'll probably buy another BMW.
__________________
Current: 2021 M340i xDrive

Previous: '18 340i xDrive; '15 335 xDrive; '14 435i xDrive; '09 335 E92 xDrive
Appreciate 4
      01-07-2016, 12:05 PM   #114
PennSt8
Private First Class
United_States
62
Rep
179
Posts

Drives: 2018 BMW 540i, 2020 BMW M340i
Join Date: Jan 2015
Location: Los Angeles, CA

iTrader: (0)

Garage List
No bueno BMW! I could see shortening the length of the service program but keeping all services in place (i.e. brakes and wipers). This makes me wonder what they will attempt to charge on the back end for those that are interested in paying for the additional year etc.....

As a side note. Didn't BMW reconfigure the CBS algorithm for MY 2015, to coincide with the non-transferable service warranty? I only ask as I've had two oil services performed based on CBS data on our 428 with another due around 20,000 miles.
__________________
2020 Black Sapphire X5 xDrive 40i
2020 Black Sapphire M340i
Appreciate 0
      01-07-2016, 12:05 PM   #115
metrickid
Dinosaur supervisor
3037
Rep
4,215
Posts

Drives: F20 120d
Join Date: Feb 2007
Location: Autobahn

iTrader: (0)

Quote:
Originally Posted by Daftasabrush View Post
You folks in the US get free maintenance!? And now you're complaining because you get a little bit less free maintenance?

Wow

Free maintenance is *very* rare in the UK, you can buy two different 'service inclusive' packages from the dealer to cover your BMW if you want but no obligation to. Also you guys still have your warranty which isn't affected, me thinks the lady doth protest too much.
BMW Sweden offers 3 years/80 000km free maintenance too. You get that on quite a lot of brands these days.
Appreciate 0
      01-07-2016, 12:07 PM   #116
Downeaster1
BMW Master Tech
Downeaster1's Avatar
595
Rep
853
Posts

Drives: Bunch of leaking water pumps
Join Date: Jan 2011
Location: SoCal

iTrader: (0)

Garage List
Quote:
Originally Posted by alexandertg21 View Post
A dealer tech should know all new cars are on 10k oil changes now.

Love,
Dealer parts guy
News to me. Although, I can't exactly say I look at every DCS. I'm a simple man; RO says engine oil service, I do engine oil service.
__________________
135is #502 of 586
BMW LED Performance Wheel | OEM FULL Carbon Fiber | E9X M3 Gauge Cluster | E9X Exterior Mirrors | E9X M3 Full Suspension | E9X M3 Diff | PT-CAN2 Enabled | Bilstiens | Michelin PSS's | NBT Navigation Retrofit with Touch Pad
Appreciate 0
      01-07-2016, 12:11 PM   #117
Kwando
Major
Kwando's Avatar
Canada
435
Rep
1,427
Posts

Drives: 2018 340i xDrive
Join Date: Jan 2011
Location: London, Ontario, Canada

iTrader: (1)

I'm taking my money to Range Rover. Then we'll see who get's the last laugh.
Appreciate 4
      01-07-2016, 12:11 PM   #118
M3 Adjuster
Banned
Albania
7914
Rep
11,785
Posts

Drives: 1M, X1 M Sport, E46 325ic
Join Date: Mar 2008
Location: Dallas, Tx

iTrader: (0)

Quote:
Originally Posted by BEMR
When your on top you can do anything you want, even run for President.
BMW for PRESIDENT? Hmmmm.
Appreciate 0
      01-07-2016, 12:11 PM   #119
M3 Adjuster
Banned
Albania
7914
Rep
11,785
Posts

Drives: 1M, X1 M Sport, E46 325ic
Join Date: Mar 2008
Location: Dallas, Tx

iTrader: (0)

Quote:
Originally Posted by Kwando
I'm taking my money to Range Rover. Then we'll see who get's the last laugh.
Appreciate 0
      01-07-2016, 12:12 PM   #120
Maddict3
Major
Maddict3's Avatar
196
Rep
1,292
Posts

Drives: 2015 991 GT3
Join Date: Jul 2012
Location: Miami

iTrader: (0)

So disappointing. BMW are headed the Mercedes route.
__________________
2015 Porsche 991 GT3 Sapphire Blue Metallic
2015 BMW F80 M3 Silverstone Metallic
Appreciate 1
      01-07-2016, 12:14 PM   #121
David70
Colonel
1754
Rep
2,835
Posts

Drives: 20 AM Vantage -13 Cadillac ATS
Join Date: Apr 2012
Location: Cincinnati, OH

iTrader: (1)

Interesting wording of the poll (which I didn't answer because of how it is worded)-

Quote:
How likely are you to consider another brand after seeing the BMW MP changes?
I will absolutely consider other brands but it has nothing to do with the maintenance changes.

Are there really BMW owners that don't even consider any other brands?
__________________
2006 Z4M Coupe - ZHP knob, stubby antenna, clutch delay delete
Appreciate 1
      01-07-2016, 12:14 PM   #122
vinny84
Captain
vinny84's Avatar
United_States
309
Rep
746
Posts

Drives: 2005 BMW X5
Join Date: Dec 2007
Location: PA

iTrader: (1)

No big deal here.

If you can't afford wiper blades or brakes for a BMW then your financial priorities are not in sync.

I'm sure they will offer a service plan for people who finance a BMW and who will keep more than 3 years.
Appreciate 1
      01-07-2016, 12:18 PM   #123
tturedraider
Major General
tturedraider's Avatar
United_States
5738
Rep
6,655
Posts

Drives: 2018 340i M Sport
Join Date: Apr 2006
Location: Chicago, Edgewater (via Texas & Tennessee)

iTrader: (0)

Garage List
Maintenance, Maintenance, Maintenance, Maintenance, Maintenance


Warranty Is 4 Yr/50,000 Miles, Warranty Is 4 Yr/50,000 Miles. No Change, No Change, No Change.
__________________
https://youtu.be/-ay-8p2p29w
www.bmwcca.org
member #388003 - Use me as a referral
& you could win a one day ///M Driving School!!

___________________________________________
Appreciate 5
      01-07-2016, 12:23 PM   #124
trey100
Colonel
trey100's Avatar
United_States
1129
Rep
2,564
Posts

Drives: 2020 M2 Competition
Join Date: Jul 2007
Location: New York

iTrader: (0)

Quote:
Originally Posted by tturedraider
Quote:
Originally Posted by catchm3ifyoucann View Post
Cost cutting. Bye bye to those high lease numbers BMW
Why is that? This change will have virtually no effect on 3 yr/36k mile leases.
Because many people take 15k leases and when you are returning a car that you don't own, you don't want to put money into a major cost like brakes or a clutch. Although I have to imagine your brakes in most cases should not need replacement anyway and you shouldn't go through a clutch either. But it is nice to know that everything is covered.

I don't think I'd not purchase a BMW as a result but from a brand perspective I think it's a bad move. Like said before in most cases it doesn't cost them anything more (except maybe an oil change) so why lose the ability to market the benefit?

On my wife's Volvo we were given 5 year/60k maintenance free and it definitely weighted into our decision as that was a buy and I didn't fully trust volvo's long term reliability. We ended up getting our brakes changed (and they did rotors and pads) right at 59k miles which was great as it will take us up to when we sell the car.
Appreciate 0
      01-07-2016, 12:27 PM   #125
sygazelle
Brigadier General
14086
Rep
3,466
Posts

Drives: 2014 328i M-Sport, 2019 X5 40i
Join Date: Sep 2010
Location: San Francisco

iTrader: (0)

This thread has yielded a lot of healthy discussion about an important topic.

I said I didn't like the change and I don't. From a business perspective I totally understand it. BMW's real competition is not offering 4 years free maintenance. BMWs sell real well in countries where BMW does not offer free maintenance so they know that people buy BMWs regardless.

Some of the posts say the bean counters are at work or the executives will get extra profits or BMW is cost cutting. I mentioned that it is the BMW executives' duty to maximize shareholder profit. I'm not being a blind pro-BMW loyalist here. BMW is a company Its their job to do these things. BMW knows there are some that will be pissed over this move. It's part of their job to figure out how many they will lose and if that risk is worth taking. They know exactly what they are doing.

I suppose out of the emotion of it all, a bit of misinformation is being thrown around. Someone mentioned that BMW is a private company so there are no shareholders. This is not true.

Others are mixing up warranty coverage with maintenance. So far as I now, the warranty coverage has not changed.

In the end of the day, you will make your next car choice based on many factors; free maintenance is a factor, not the only factor. For those who make it the only factor and show BMW the door over this change, every day you can get in your new non-BMW, put a smile on your face and say "I showed them."

When I shop next, I will cross shop too. Each time I've done that over the past 25 years, I bought a BMW because they offer the best product for what I want. I bought them when there was no free maintenance at all. So, for me, I'm not going to let a one-year reduction in maintenance, by itself, influence my next buying decision. If I move from BMW, it will be because another brand beat BMW on the factors that matter to me. To date, that hasn't happened.
Appreciate 0
      01-07-2016, 12:27 PM   #126
remydlc
Captain
remydlc's Avatar
United_States
24
Rep
617
Posts

Drives: F30 N55 MT/blue metal/red int.
Join Date: Aug 2007
Location: South Florida

iTrader: (0)

Quote:
Originally Posted by tturedraider View Post
Maintenance, Maintenance, Maintenance, Maintenance, Maintenance


Warranty Is 4 Yr/50,000 Miles, Warranty Is 4 Yr/50,000 Miles. No Change, No Change, No Change.
Breaks and other thigns are part of the maintenance program, not the warranty. It seems that's what people are mostly upset about. You cant claim break pads replacement under the warranty afaik.
__________________
root@bash-it# shift -g 6 -c 335i | grep "155 MPH"
Appreciate 0
      01-07-2016, 12:28 PM   #127
fecurtis
Banned
United_States
3271
Rep
6,299
Posts

Drives: 2014 BMW 335i M-Sport
Join Date: Jan 2014
Location: Arlington, VA

iTrader: (0)

Quote:
Originally Posted by catchm3ifyoucann View Post
Cost cutting. Bye bye to those high lease numbers BMW
Why would the lease numbers decline? You'd still get free maintenance for the life of your lease...literally the only thing that'll change is that you'd have to buy your own wiper blades...oh the humanity...
Appreciate 1
      01-07-2016, 12:29 PM   #128
Jadar
Dejan
Jadar's Avatar
Serbia
1763
Rep
4,194
Posts

Drives: 2018 Audi S3
Join Date: Dec 2010
Location: Michigan Ave.

iTrader: (6)

Garage List
Quote:
Originally Posted by mkoesel
Quote:
Originally Posted by secretsquirrel View Post
It has an effect on cars coming off lease because the 2nd owner won't have a year of maint. This will affect demand, which will end up lowering the residual, which will raise the price of leases.
But the existing 4yr/50k mile maintenance plan already became non-transferable (except to a household family member) in July of 2014.

Even before that, I'm wondering if that year (or however much is left by the time the car finds a new owner) of maintenance would have transferred to a CPO anyway? I suppose there's no reason it shouldn't, but I never really thought about it before. As I say, that's water under the bridge as of mid 2014 anyway, though.
This is not 100% accurate. I spoke to my dealer and they said the zero maintenance still applies to my car even tho I bought it in May 2015 CPO. Getting new brakes no issues here.

They said its new cars bought after the 2017 model.
__________________
FBO-PS1 and stuff
Appreciate 0
      01-07-2016, 12:30 PM   #129
rambalu80
Major
rambalu80's Avatar
United_States
82
Rep
1,245
Posts

Drives: 2016 BMW 340i
Join Date: Apr 2007
Location: Katy TX

iTrader: (2)

Garage List
2016 BMW 340i  [0.00]
Based on past experience with my 2007 E90 328i, the less I take my car to the stealership, the better it will be.

With my 2007 E90 328i, I had one brake pad change at about 35,000 miles (with plenty still left on the pad) for free. When I bought the car I purchased an additional 2 years for maintenance for $995.00 and it covered 2 oil changes, one brake fluid change and 1 set of wiper blade inserts, all of which I could have done by myself for much less.

After 6 years with my first BMW, I decided to do my own oil/oil filter changes, air/cabin filter changes, brake fluid changes, wiper blade insert changes, tire inflation, etc. Now on my 2nd BMW and will be doing the same after 4 years. I have never replaced brake pads or rotos by myself yet, but hope to in the coming years. So, this really is not a deal breaker for me.
Appreciate 1
      01-07-2016, 12:31 PM   #130
64-bit
Major
64-bit's Avatar
United_States
312
Rep
1,086
Posts

Drives: 19 Ford Raptor - On Order
Join Date: Mar 2013
Location: Boston, MA

iTrader: (1)

It sounds like I will be looking for an Audi instead as my next car.

BMW is making sales and numbers records every year and yet the still increasing prices and removing the good stuff as transferable warranty and now this, it just not fair to the buyer.

FYI - I still really pissied that a honda civic for 16K comes with cameras and a 70K M3 does not, this is just bull load of stuff.
__________________
2016 M3, Mineral White, SO Leather, MANUAL - ED 11/26/2015
2013 335i, Blue, M-Sport, Auto w/Sport Trans - ED 06/10/2013
Appreciate 0
      01-07-2016, 12:31 PM   #131
greekcs
Major
greekcs's Avatar
United_States
792
Rep
1,113
Posts

Drives: 2020 M340i xDrive
Join Date: Jan 2010
Location: Long Island, NY

iTrader: (0)

Whats the average cost of pads and rotors, installed? Will OE parts be required if its on our dime?
__________________
2003 11/02 Steel Gray Metallic on Red M3 - SMGII - VF570 - SUPERSPRINT - KW - BBS - CSL ROOF SOLD
2015 09/14 Alpine White on Red 435i xDrive MPPK - Expensive black vinyl with special lettering. SOLD
2020 12/19 Mineral Gray Metallic on Black Vinyl interior M340i xDrive
Appreciate 0
      01-07-2016, 12:32 PM   #132
sygazelle
Brigadier General
14086
Rep
3,466
Posts

Drives: 2014 328i M-Sport, 2019 X5 40i
Join Date: Sep 2010
Location: San Francisco

iTrader: (0)

Quote:
Originally Posted by auf Deutsch View Post
Yep, that other brand from Stuttgart is looking even more appealing.


I don't think MB offers free 4 year maintenance.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 07:41 PM.




u11
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST