[Inspired]

mods please close

[davedave]

"And he said good luck seeing you in court" ... lol
If he willing to spend money on lawyer .. he will have a HRE rims instead of your stock rims. The most he can do is charge back once he ship the item back to you.

[im spencer]

Hmmm imo you should pay him the $150, if there was really inner wear on the tire and you didnt see it or failed to mention it thats is definitely your bad. These are tires after all theyre something that is absolutely critical for a safe ride, so every little thing should be mentioned about them. Buying used tires or used tires on used wheels online is generally a bad idea cause without the proper tools you'll never be able to gauge realistic tread wear nor can you see the product in person. Goodluck bro

[easyman]

Seems like a pretty crazy hypothetical to me.

[Inspired]

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[shiggy]

Originally Posted by twinturbo335

I understand that. Hes not happy with the wheel. I offer him full refund. He expects me to pay for shipping. Which is unprofessional for him on his side. I just really want to know what can happen if he takes it to small claim court or report it online.

"unprofessional"......wrong context....anyway....pay shipping and be done with it!!!

[easyman]

if it was 600 + shipping you will still net 450 out of the deal. "+ shipping" implies that the buyer paid for shipping in addition to the 600 he paid for the wheels.

Where did you sell the wheels anyway? I don't see a FS here.

[ideliver]

caveat emptor...sounds like your buyer needs a lesson in tractions

http://en.wikipedia.org/wiki/Caveat_emptor

[Inspired]

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[Inspired]

d

[shiggy]

Originally Posted by twinturbo335

why? If you have ever dispute in paypal. regardless of what happens to the product. If you win the dispute, you ship the product out of your own pocket and you will receive the full refund.

why?.....you sold the guy a product with a defect and did not disclaim it....how the hell did you not notice the uneven wear? if i bought those from ya...i would send ya a big can of WOOP ASS!!!....lol

[itsxtian]

Here's my opinion.
First off.
1. Communicate in email, have everything documented. Phone conversations are worthless (if this thing does drag on into court).
2. He's obviously unhappy. Did the tires really come w/ the inner wear? If so, imo he has a legit request to get a refund w/ the shipping.

If the inner damage is not the dispute and the dispute is about the shipping, he wants to be done w/ the situation and in the end it not costing him anything.

If this really went to court, it would probably go down to if you knowingly sold him something w/ inner wear that you knew about, or the terms of the sale (what if they were damaged in shipping, return policy, was the item described accurately, was anything deceptive, etc.)

It sucks, but I say cut your loses and tell him this... email him in writing that you'll pay for x type of shipping and send him a check for it once you receive the wheels back. Don't front the shipping $. This way he has peace of mind in writing, and the situation is just done with.

In the long run will the $150 be worth the headache?

Ya... I've been watching People's Court during my lunch break the since January, haha.

[Inspired]

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[itsxtian]

Do you have the exact sale post/email/description? Maybe this will shed some more light for all responders.

[shiggy]

you knew you sold him tires with uneven wear....and now its coming back and biting you in the ass.....

[1WickedE90]

Originally Posted by twinturbo335

Ok, So I just sold my stock wheels for $600 + shipping. Shipping cost $200 itself to ship from SF to florida. So I thought the wheel had 90% thread on it and I didn't notice that there were inner wear on the tire. So he is very dissapointed when he received it. He is threatening me to file a claim with paypal and he already did. I already told him I will give him full refund but he has to ship it back to my house. He said he will not accept it unless I provide him the money to ship it back. Then I explained to him that even if you win in paypal, you will have to ship it back with your own money. He won't listen to me and he emailed me later on that since it is not a ebay auction, he cannot file a claim on paypal. Because he purchased the wheels outside of ebay. He said I have 3 option. Either I pay him $150 (which I think it is unreasonable because I am only make $200 then) or I give him full refund and pay for shipping back to my house ( which is $200) or he will report to local authorities and small claim court. He said he will report to this first (http://www.ic3.gov/about/). He said he will report to small claim court if that don't work. And he said good luck seeing you in court. " you will have to fly here to get it taken care of"

So, please someone with experience help me out!

I'm going to make an assumption here (from what I understand from your post) about what you sold:

FS: Style 189 or 162 wheels w/ tires (90% tread remaining), $800 shipped. You get paid via PayPal and then ship the wheels to the buyer. Buyer opens the package and discovers that there is "inner wear" on the tire.

You made a serious error: You did not verify the condition of your goods before sending them out and may have (intentionally or not) misrepresented the items you were selling.

Options?
1) Refund $150 to the buyer - quickest & fairest way to put this to rest.
2) Refund the buyer $600 & pay another $200 to have the wheel/tire set shipped back to you - you are now out-of-pocket for $400 shipping fees plus any PayPal fees.
3) Small claims court plus a report filed against you with FBI Cybercrime Unit - let's see: roundtrip plane fare to Florida, take time off work, prepare for case, FBI case file, etc. . .$?????

I dunno but option 1 looks pretty good to me - you're lucky the buyer is making it that easy for you to settle this matter. Good luck.

[shiggy]

Originally Posted by 1WickedE90

I'm going to make an assumption here (from what I understand from your post) about what you sold:

FS: Style 189 or 162 wheels w/ tires (90% tread remaining), $800 shipped. You get paid via PayPal and then ship the wheels to the buyer. Buyer opens the package and discovers that there is "inner wear" on the tire.

You made a serious error: You did not verify the condition of your goods before sending them out and may have (intentionally or not) misrepresented the items you were selling.

Options?
1) Pay the buyer $150 - quickest & fairest way to put this to rest.
2) Refund the buyer $600 & pay another $200 to have the wheel/tire set shipped back to you - you are now out-of-pocket for $400 shipping fees plus any PayPal fees.
3) Small claims court plus a report filed against you with FBI Cybercrime Unit - let's see: roundtrip plane fare to Florida, take time off work, prepare for case, FBI case file, etc. . .$?????

I dunno but option 1 looks pretty good to me - you're lucky the buyer is making it that easy for you to settle this matter. Good luck.

nicely said!

[Inspired]

ok i decided to refund his money. close thread

[asdflkijd]

Ok.. so basically, if we looked at it from a companies point of view, you sent the customer a defective product. In this case, the company should be able to exchange the product for a non-defect, HOWEVER, the customer must ship the product back to the supplier at his/ her own expense....

This was the exactly how it was when I worked for Dell Computers during the summer.. Dell sent him a broken keyboard and "cracked" monitor, he rampaged to the kiosk and demanded a refund, following protocol, I told him to send it back through a shipper of his choice (at his own expense of course).

If he already filed a claim with Paypal or whatever, tell him to get bent as he filed a complaint without consenting with the seller first.. not even trying to negotiate.. Asking for $150 is not negotiating... I can't imagine how much more the inner tires are worn than the outer part..... Ask him for some pics and post them up.. so we can take a look at the tire wear and determine if its worth a $150 refund, or any at all...

You offered full refund etc, hes the one thats making this a big deal... I hope the prick is reading this because your GAY!

[easyman]

you misrepresented your item. You stated 90% tread. Why should the buyer pay 200 bucks to ship you something that you misrepresented. Paying him the 150 would be the best way to resolve this issue on both ends. If you believe that your wheels were worth 400 dollars with 90% tread, then 250 for wheels with no tires (useless tires are as good as none) seems fair.

I still think this situation is BS

[asdflkijd]

You can even ask him if he wanted a refund, you will send him money so he can ship it back.. If shipping was $200, I'd say $100 each is fair.....

[asdflkijd]

Originally Posted by easyman

you misrepresented your item. You stated 90% tread. Why should the buyer pay 200 bucks to ship you something that you misrepresented. Paying him the 150 would be the best way to resolve this issue on both ends. If you believe that your wheels were worth 400 dollars with 90% tread, then 250 for wheels with no tires (useless tires are as good as none) seems fair.

I still think this situation is BS

, lets not jump to conclusions now!