01-02-2018, 06:08 PM | #23 |
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You comparing what Apple did to Samsung's battery issue is completely ludicrous, they have nothing in common at all.
Have you ever heard of all the 3+ year old Samsung phones catching on fire because they overload their worn batteries? Me either... Because older phones don't burst into flames when their batteries wear out; they simply discharge the battery faster. What Apple did was 100% to boost their sales; they are just trying to cover their asses now, nothing more. |
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01-02-2018, 06:29 PM | #24 | ||
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What apple did WAS to boost sales but it was ALSO so that the batteries wouldn't vent/expand/overheat etc. I'm not excusing apple at all, they killed 2 birds with one stone. I still think iOS throttling is necessary to keep the older batteries from damaging themselves and avoiding thermal runaway and I'm glad they lowered the price on battery swaps. Again, I'll repeat myself because it seems you just wanted to argue against anything that isn't a total rip on Apple: They should have been more transparent for the consumer to make an informed decision.
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01-02-2018, 10:00 PM | #25 | |
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I actually agree Apple did the right thing in slowing the phones. It's the decision to keep silent and let the frustration of users lead them to buy new phones that's the problem. They made that decision purely for sales and nothing else. That's what they're being criticized for and there is no credible defense to the conduct. It is contemptuously anti-consumer which pretty much describes exactly who Apple is and have been for a good decade or so. |
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01-02-2018, 11:31 PM | #26 | |
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That's what I'm saying.
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01-03-2018, 03:03 AM | #27 |
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It appears they're not going to test the battery first and just replace it for $29. In the past they've replaced the battery in the iphone 5 for free but with a test even though it was outside of warranty. I had replaced the battery myself when it was losing capacity but was just outside of warranty. The kit cost $12 on ebay so I think it is a marketing gimic by ifixit to offer a $29 kit where you still have to install the battery yourself. I can see this as being a "deal" if you have a device older than the iphone 6 but if you can get a kit for $12 then not so much. I was going to see if apple would replace my new battery when the subsequently issued a recall but they did a test and saw it was fine rather than just replacing although this was a free repair.
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01-03-2018, 03:21 AM | #28 | |
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01-03-2018, 09:14 AM | #29 | |
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Wasn't talking about the battery itself, don't be obtuse.
I know very well what batteries have, but thanks. I've been in telecomm for 30 years... Your assessment is still wrong, however. You can wipe an old Samsung phone and reload it, and it will run as if new without any trouble. You cannot do that with an iPhone because Apple forces it to run slower even if you reboot it. Agreed Wrong. Apple slowed the phones because they saw a business opportunity. They used the excuse that it may "help" protect the phones, but it is minimal at best and not an actual issue or concern even if the phone remained at full speed, because they already have protections built in for overheat situations... Quote:
I don't hate Apple and never did. I have an iPhone for work, and half my family uses Apple products. Last edited by Uber Commuter; 01-03-2018 at 09:19 AM.. |
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01-03-2018, 10:03 AM | #30 | ||
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03-23-2018, 11:56 PM | #31 |
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Has anyone completed the battery replacement at an Apple Store?
I made an appointment but then received an email to call customer support to order the battery. I did and they cancelled the appointment, telling me I would be notified when the battery arrived, at which time I could go in to get it installed without an appointment. I later received an email notification that the battery was at the store and went into the store. When I got there I had no idea where to go so went to the back of the store where it looked like employees were tending to customer products and waited. When someone freed up they called a name so I asked if I was supposed to check in somewhere. I was directed to someone in the middle of the store to check me in (which I would have never figured out without asking). Anyway, after another 10-15 minutes, a third person found me to get my phone and to my surprise told me it would be about 2 hours so I would need to leave the phone. There was no notice of the 2 hours when I called Apple, got the email or checked in so I was a bit surprised and actually couldn’t leave my phone for 2 hours at that particular time, so I left, moderately annoyed about the wasted trip and time. I was thinking of going back this weekend but started wondering if people are leaving their phones there unlocked such that Apple Store employees can access personal information. When the person was taking my phone, she wanted to check to make sure my phone was backed up so she took it out of my hand and started looking at settings before she was about to just walk away with the phone. So, back to my original question, has anyone completed this process and, if so, did you just leave your phone there unlocked? Or did you erase it and restore it after getting it back? Seems odd they have access to anything they want on customer phones for 2 hours.
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03-24-2018, 12:44 PM | #32 | |
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03-24-2018, 12:59 PM | #33 | |
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Just slapped a new battery in my iPhone. Cost $10 and took me 20 mins. Some people...... |
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03-24-2018, 01:21 PM | #34 | |
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03-24-2018, 03:26 PM | #35 |
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What Apple did was flat out wrong on so many levels and was a cash grab. Don't tell me they didn't run the numbers. They are in business to make money and have an obligation to the share holders and the board.
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06-27-2018, 01:03 PM | #36 |
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iPhone battery replacement service
So currently this is $29, but do you have to mail in your iPhone? What are you supposed to do in the meantime, be without a phone? Wondering what your experience is with this.
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06-27-2018, 02:14 PM | #37 |
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06-27-2018, 02:15 PM | #38 |
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What about on a iPod classic?
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06-29-2018, 07:50 AM | #40 |
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It's $79 unless it's a newer iPhone.
https://support.apple.com/iphone/rep...s::applesearch |
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06-29-2018, 08:20 AM | #41 | |
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06-29-2018, 08:48 AM | #42 | ||
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