BMW
X1 / X2
forum
BMW Garage BMW Meets Register Today's Posts
BIMMERPOST Universal Forums General BMW News and Cars Discussion BMW UK won’t provide key for theft-recovered vehicle

Closed Thread
 
Thread Tools Search this Thread
      10-10-2019, 05:50 PM   #1
Zeezu541
Private
25
Rep
87
Posts

Drives: F20 M140i || M3 F80|| F90 M5
Join Date: Sep 2016
Location: UK

iTrader: (0)

BMW UK won’t provide key for theft-recovered vehicle

So, I bought a stolen, recovered car off of an auction site. It’s now a “Cat N” but came with no keys. NPC is clear so there's no stolen flag in their system or on HPI, but BMW has the VIN recorded as stolen. I've been on the phone for eight hours straight ping-ponging between three different police forces, the DVLA, and BMW headquarters. All three police forces insist the VIN and the reg do not have markers but BMW says it does.

The only way BMW will take the flag off the car is if the police email them and say it's not stolen, but the police are saying that they've done their job properly so they're not going to email BMW which I understand. And BMW, being BMW, will not contact the police.

So right now I am left with a car with no keys and no solution. Can anyone assist by providing a solution or even making me a key.

Thanks
Appreciate 0
      10-10-2019, 09:17 PM   #2
DanG
Major General
DanG's Avatar
United_States
11521
Rep
7,175
Posts

Drives: 2018 M2 AW DCT
Join Date: Aug 2012
Location: Seattle, WA

iTrader: (1)

Garage List
2018 BMW M2  [8.01]
I would think that the auction site would be responsible to provide you with keys.
Appreciate 0
      10-10-2019, 11:02 PM   #3
Emilime75
Colonel
1227
Rep
2,476
Posts

Drives: 2010 335i E92 LeMans Blue
Join Date: Dec 2017
Location: Merica!

iTrader: (1)

Quote:
Originally Posted by DanG View Post
I would think that the auction site would be responsible to provide you with keys.
Not unless it specifically said key/s included.
Appreciate 0
      10-10-2019, 11:39 PM   #4
DanG
Major General
DanG's Avatar
United_States
11521
Rep
7,175
Posts

Drives: 2018 M2 AW DCT
Join Date: Aug 2012
Location: Seattle, WA

iTrader: (1)

Garage List
2018 BMW M2  [8.01]
Quote:
Originally Posted by Emilime75 View Post
Not unless it specifically said key/s included.
How would you expect to move the car without a key?
Appreciate 0
      10-11-2019, 01:38 AM   #5
cooolone2
Captain
cooolone2's Avatar
703
Rep
756
Posts

Drives: 20' M240iX B58, 01' 330XI E46
Join Date: Jul 2019
Location: NY, USA

iTrader: (0)

You have a purchase receipt? Ownership papers? Settle all that and then contact BMW. Until then you will need to deal with what you bought, a car with no keys. You knew this when you bid on car. You can't expect everyone then to make it easy for you, when the protections that are there to make it difficult for what you want to do, are that way for a reason. But if you can show ownership of the property to BMW, I do not see how they can then refuse. Good luck!
Appreciate 0
      10-11-2019, 08:48 AM   #6
clee1982
Lieutenant Colonel
United_States
805
Rep
1,736
Posts

Drives: 2019 BMW 540i xDrive
Join Date: Nov 2018
Location: NYC

iTrader: (0)

Garage List
I doubt showing ownership is sufficient though it has to be "cleared" somehow, not sure how...
Appreciate 0
      10-11-2019, 09:21 AM   #7
TheMidnightNarwhal
Major General
TheMidnightNarwhal's Avatar
Canada
2836
Rep
6,398
Posts

Drives: 11' 335is DCT
Join Date: Jun 2015
Location: Gatineau, Quebec

iTrader: (0)

Quote:
Originally Posted by clee1982 View Post
I doubt showing ownership is sufficient though it has to be "cleared" somehow, not sure how...
Maybe by the previous owner?

But knowing BMW and how I had to push with the manager just to get my past maintenance records by email on the car I now own good luck getting their information...
Appreciate 1
clee1982804.50
      10-13-2019, 01:59 AM   #8
Emilime75
Colonel
1227
Rep
2,476
Posts

Drives: 2010 335i E92 LeMans Blue
Join Date: Dec 2017
Location: Merica!

iTrader: (1)

Quote:
Originally Posted by DanG View Post
How would you expect to move the car without a key?
A tow truck. Beyond that, I wouldn't, but having checked out auctions in the past, sometimes cars do get auctioned off without keys.
Appreciate 1
IK6SPEED4517.50
      10-14-2019, 11:46 AM   #9
MParallel
Mr. OEM
MParallel's Avatar
Netherlands
567
Rep
806
Posts

Drives: '98 E36 M3 AW/Black 1 of 12
Join Date: Jan 2014
Location: The Netherlands

iTrader: (0)

Over here, when you shows the car's 'ID' papers, BMW will order a key to the VIN on the car ID.
__________________

'1998 BMW M3 3.2 Cabrio • Alpinweiß III auf Schwarz • Deutschland-ausführung • 1 von 12 • SMG • SRA • PDC • AUC • GSM • HK • UURS • IHKA • FGR • MFL •

Appreciate 0
      10-17-2019, 12:08 AM   #10
IlikeVMs
Registered
2
Rep
2
Posts

Drives: Not an E90
Join Date: Oct 2019
Location: Somewhere

iTrader: (0)

What car is it? Some expensive aftermarket tools can add keys manually.
Appreciate 0
      10-17-2019, 03:28 AM   #11
Zeezu541
Private
25
Rep
87
Posts

Drives: F20 M140i || M3 F80|| F90 M5
Join Date: Sep 2016
Location: UK

iTrader: (0)

After 12 hours on the phone I managed to get an email from the police and that sorted it but it was a real headache 🙄
Appreciate 1
clee1982804.50
      10-17-2019, 07:37 AM   #12
clee1982
Lieutenant Colonel
United_States
805
Rep
1,736
Posts

Drives: 2019 BMW 540i xDrive
Join Date: Nov 2018
Location: NYC

iTrader: (0)

Garage List
Quote:
Originally Posted by Zeezu541 View Post
After 12 hours on the phone I managed to get an email from the police and that sorted it but it was a real headache 🙄
Glad it worked for you but 12 hours!
Appreciate 0
      10-17-2019, 08:31 AM   #13
Zeezu541
Private
25
Rep
87
Posts

Drives: F20 M140i || M3 F80|| F90 M5
Join Date: Sep 2016
Location: UK

iTrader: (0)

Quote:
Originally Posted by clee1982 View Post
Quote:
Originally Posted by Zeezu541 View Post
After 12 hours on the phone I managed to get an email from the police and that sorted it but it was a real headache 🙄
Glad it worked for you but 12 hours!
Even after that there was the case of proving the email was actually from the force until I blew my fuse and went on one, and then suddenly the marker comes off 🤷*♂️
Appreciate 0
Closed Thread

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 09:38 AM.




u11
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST