[AudiConvert]

My detailer ripped my driver's seat's bolster because they had someone who doesn't work there to pull my car into the shop. They want me to repair the damage, which many of you know is just "painting" it. But to replace the whole upper seat skin, it would cost around 2 grand.
I feel bad for them to have to pay for that but at the same time I feel bad for myself that my 4 month old car has to go through this...
AITA for asking them to replace it?

[JTNHx]

100% not the AH. Replace it

[AudiConvert]

Originally Posted by JTNHx

100% not the AH. Replace it

Thank you!

[Alvinmark12]

Replace it. I would not accept anything else. The car is brand new.

[Coconut]

Their fault and if it’s a legit shop they must have insurance. Accept nothing less than a seat skin replacement.

[Dice13]

^^^this

[Nettles]

Originally Posted by AudiConvert

My detailer ripped my driver's seat's bolster because they had someone who doesn't work there to pull my car into the shop. They want me to repair the damage, which many of you know is just "painting" it. But to replace the whole upper seat skin, it would cost around 2 grand.
I feel bad for them to have to pay for that but at the same time I feel bad for myself that my 4 month old car has to go through this...
AITA for asking them to replace it?

You feel bad for someone ruining your asset AND they had a non insured/employed person touch your vehicle? Why is there sympathy. THe fact that they say you have to pay for it makes me wonder if they have insurance. It's not any "legit" business should have insurance it's ANY business should have insurance. Don't cut corners as the consumer or the owner.

[luckylingy]

Originally Posted by Coconut

Their fault and if it’s a legit shop they must have insurance. Accept nothing less than a seat skin replacement.

+1, 100%. That's why reputable businesses have insurance. You're entitled to have your car returned to you in at least as good condition as when you left it in their hands. Accept nothing less!