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BMW X1 and X2 forums (U11/U10) General BMW X1 and X2 Discussion (U11 / U10) (2023+) 07.24 Update - charging timer issues

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      10-10-2024, 12:35 PM   #23
MontyB1
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So ours didn't kick off last night, so I got in the car and did a reset and hey presto all was fine and it triggered the charging in time window.

Will have to see if that has sorted it or if it was a one off and more needs to be done, will report back tomorrow if it worked tonight.
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      10-10-2024, 01:29 PM   #24
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Good luck, hope that’s it sorted MontyB1.

I’m having trouble with the charging flap not unlocking, surely cannot be related to the software update. When I park the car in the garage, get out and push the charging flap it won’t open. Reverse the car out the garage and it will open. Close it, drive back in and now it opens. Weird!
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      10-11-2024, 03:08 AM   #25
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Quote:
Originally Posted by Hartside View Post
Good luck, hope that’s it sorted MontyB1.

I’m having trouble with the charging flap not unlocking, surely cannot be related to the software update. When I park the car in the garage, get out and push the charging flap it won’t open. Reverse the car out the garage and it will open. Close it, drive back in and now it opens. Weird!
That is weird!
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      10-11-2024, 03:18 AM   #26
MontyB1
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So it didn't automatically start to charge again, tried something new I aduste the time to start back 1 minute and hey presto it kicked in and started the charge.

Why it didn't kick the start off by default I don't know, at least this way it doesn't try to start to charge immediately at peak hours. Either way it's stupid they have made a change that is causing this issue for so many it seems due to a firmware or system update somewhere along the chain.
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      10-11-2024, 03:46 AM   #27
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Quote:
Originally Posted by MontyB1 View Post
So it didn't automatically start to charge again, tried something new I aduste the time to start back 1 minute and hey presto it kicked in and started the charge.

Why it didn't kick the start off by default I don't know, at least this way it doesn't try to start to charge immediately at peak hours. Either way it's stupid they have made a change that is causing this issue for so many it seems due to a firmware or system update somewhere along the chain.
I’m still having the same problem. Didn’t charge first night after the update then charged ok the second night. Now after a long trip yesterday it’s back to not charging.

I’ll try your tip for the next time and see what happens.

I’m assuming this must be a common issue now with PHEV owners so hopefully BMWget it sorted quickly though I’m not holding my breath.
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      10-11-2024, 07:33 PM   #28
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identical problems with charging

hello, we also have an x1 30e which no longer will charge in the time slot since the upgrade.

really annoying as like others our experience had been pretty good until now. overnight electricity being 1/3 the price of daytime and having the car warm for the morning are really good features appreciated by the family now chilly mornings are upon us.

i've written to bmw using the address on the app but heard nothing back. i'm assuming its software so not much the dealers will be able to do.

surely something as basic as this should of been tested before released so widely...

Quote:
Originally Posted by Fish Fingers View Post
New thread following posts on the other general 07.24 thread.......

Anyone (EV/PHEV) having problems with charging schedules since the update?

Wife has the X1 30e which has always been faultless charging overnight at cheap rate.

And now it isn't!

It starts charging briefly when you first plug it in, then pauses as the cars timer kicks in - as normal.
But it never then restarts charging overnight.

Nothing changed with settings. Just the update.

Charger is on dumb charge (no timers).
Have rebooted I drive (long press on wheel).
Logged out and logged back in on idrive.
Uninstalled and reinstalled app.
Changed charge times / % / departure times etc.

Still the fault persists.

Any help appreciated.
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      10-11-2024, 11:50 PM   #29
MontyB1
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Yeah it’s frustrating and further signs of BMWs poor or non existent testing of upgrades that many customers find. Only fix for us is to leave it set to a window and when it doesn’t kick off change the time by 1min it updates to the car and triggers the start.

Better than leaving it an immediate and it starts charging when it first gets plugged in a peak.
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      10-12-2024, 01:45 AM   #30
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Quote:
Originally Posted by tayloralj View Post
hello, we also have an x1 30e which no longer will charge in the time slot since the upgrade.

really annoying as like others our experience had been pretty good until now. overnight electricity being 1/3 the price of daytime and having the car warm for the morning are really good features appreciated by the family now chilly mornings are upon us.

i've written to bmw using the address on the app but heard nothing back. i'm assuming its software so not much the dealers will be able to do.

surely something as basic as this should of been tested before released so widely...
Well done for writing to BMW.
Where did you write to? I wonder if the address on the app is same in all countries?

The more of us that do something - the more likely it is they will fix it.
They may not even be aware of the issue.

One more thing to ask on here.
Are any EVs (iX1) affected, or just the PHEV (25e/30e)?
And which countries (I don't think they sell PHEV X 1 in the US)?

Ours is a 30e / UK based.
Have not contacted BMW about it yet (we are away currently) but will do.
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      10-12-2024, 03:06 AM   #31
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Quote:
Originally Posted by MontyB1 View Post
Yeah it’s frustrating and further signs of BMWs poor or non existent testing of upgrades that many customers find. Only fix for us is to leave it set to a window and when it doesn’t kick off change the time by 1min it updates to the car and triggers the start.

Better than leaving it an immediate and it starts charging when it first gets plugged in a peak.

Tried that trick last night and it worked. Not sure though do you have to keep adjusting the time by 1 minute each time you want to charge on the timer or does that permanently fix it? I’ll find out tonight🤞

Mine’s a 30e UK registered car.
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      10-12-2024, 03:47 AM   #32
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Since the initial hiccup with mine, it’s charging in time slot faultlessly. I’ve now done 4 charges and all is working as it should. Only thing I’m seeing is the time slots are only about 30mins each, so a lot of starting/pausing of the charge overnight, hope this is not harmful to the battery. Mines a 30e, UK based and using a 3 pin charger

Last edited by Hartside; 10-12-2024 at 04:41 AM.. Reason: Added more info
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      10-12-2024, 04:06 AM   #33
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I refer to post on the previous page, iX1 "time slot" charging. MMandov posted a reply, but this problem does now seem to be inherent to the update.
Surprisingly, it worked perfectly overnight last time used.
Back to BMW to sort.
Also, real-time traffic information, was not showing congestion on the "map", only when navigating to a destination.
BMW service say that should be corrected with the new map update.
All seems related to the update mentioned in the title.
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      10-12-2024, 04:33 PM   #34
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Quote:
Originally Posted by Pganders View Post
Tried that trick last night and it worked. Not sure though do you have to keep adjusting the time by 1 minute each time you want to charge on the timer or does that permanently fix it? I’ll find out tonight🤞

Mine’s a 30e UK registered car.
Doesn’t mean it charges the following night unfortunately only a tweak for the current night. We have tried to restart the car with a 30 second restart and that hasn’t fixed anything either. A touch frustrating to be honest. Easy to forget and have a dead car in the morning.
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      10-12-2024, 10:20 PM   #35
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Quote:
Originally Posted by MontyB1 View Post
Doesn’t mean it charges the following night unfortunately only a tweak for the current night. We have tried to restart the car with a 30 second restart and that hasn’t fixed anything either. A touch frustrating to be honest. Easy to forget and have a dead car in the morning.
We are back home now, so need to get this sorted.
How are you finding this working in practice Monty?

Do you plug the car in and then change the timer (say starting charge at 00:15 then next day changing to 00:30)?

Or can you change it at any time (not plugged in) as long as its altered from the last charge?

Do you think changing charge limit between say 95% and 100% would also have the same result?

Sorry for all the questions.
It's the wife's car, so I will need to provide the answer, but won't be at the sharp end trying things.
She just drives it and ignores things till I get in...tyre pressure warnings/software updates/service schedules etc.
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      10-13-2024, 04:28 AM   #36
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Quote:
Originally Posted by MontyB1 View Post
Doesn’t mean it charges the following night unfortunately only a tweak for the current night. We have tried to restart the car with a 30 second restart and that hasn’t fixed anything either. A touch frustrating to be honest. Easy to forget and have a dead car in the morning.
Ah you’re right - didn’t work again last night.

I’m lucky in that I have the option to set my wall box to manage the charging times so will be swapping timer management over from the car to the wall box today. It’s still unsatisfactory that BMW rolled out this software update that has messed up the onboard timer.
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      10-13-2024, 04:48 AM   #37
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Interesting, I wonder if that’s why mine is working ok. I have the charge set in the BMW app to charge immediately and the charging times are controlled from the Octopus app. Only thing I change in the BMW app is the charge level, to correspond to what I want to set in the Octopus app
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      10-13-2024, 05:10 AM   #38
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Quote:
Originally Posted by Hartside View Post
Interesting, I wonder if that’s why mine is working ok. I have the charge set in the BMW app to charge immediately and the charging times are controlled from the Octopus app. Only thing I change in the BMW app is the charge level, to correspond to what I want to set in the Octopus app
I’m assuming and hoping so. Only drawback that I can see using the wallbox timer is that I won’t be able to pre-condition outside the off peak times set on the wallbox? Maybe I’m wrong on that one, time will tell.
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      10-13-2024, 06:45 AM   #39
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Quote:
Originally Posted by Pganders View Post
I’m assuming and hoping so. Only drawback that I can see using the wallbox timer is that I won’t be able to pre-condition outside the off peak times set on the wallbox? Maybe I’m wrong on that one, time will tell.
It should probably be ok as it looks like the preconditioning is separate from the charging schedule and based on departure time and works independent of whether the car is plugged in or not. But……who knows, the software can have a mind of its own at times!
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      10-13-2024, 06:52 AM   #40
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Quote:
Originally Posted by Hartside View Post
Interesting, I wonder if that’s why mine is working ok. I have the charge set in the BMW app to charge immediately and the charging times are controlled from the Octopus app. Only thing I change in the BMW app is the charge level, to correspond to what I want to set in the Octopus app
I think it is ok if you use the Octopus app - as they take control of the car and charger via the Octopus app.
Problem for me is you can only have 1 nominated car.

It gives me a possible work around though ... switching the wifes X1 to be the main car with Octopus, and have mine use the cars timer etc.
Only problem is - Porsche software is way worse than BMW and half the time it doesn't charge to plan, whereas it does when Octopus take over.
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      10-13-2024, 07:12 AM   #41
MontyB1
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Quote:
Originally Posted by Fish Fingers View Post
We are back home now, so need to get this sorted.
How are you finding this working in practice Monty?

Do you plug the car in and then change the timer (say starting charge at 00:15 then next day changing to 00:30)?

Or can you change it at any time (not plugged in) as long as its altered from the last charge?

Do you think changing charge limit between say 95% and 100% would also have the same result?

Sorry for all the questions.
It's the wife's car, so I will need to provide the answer, but won't be at the sharp end trying things.
She just drives it and ignores things till I get in...tyre pressure warnings/software updates/service schedules etc.
No clear path to logic yet, in short she gets home, plugs in and if we don’t change anything and it’s change to plan it doesn’t work.

However if we tweak it even by a minute after it’s plugged in it does appear to start in the window correctly. So still manual but at least it then does charge.

It certainly charges if you tweak the time when in the window. It’s a pain, they have certainly broken the charging with the update.
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      10-14-2024, 02:21 AM   #42
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Unfortunately the time change tweak didn't work for us last night.

Are people using the cars charger or an EVSE wallbox?
We are on the latter.

I might try setting the car to immediate charge and use the EVSE timer. See what happens then.
Just need to remember to switch it back to dumb charge for my car.

Alternative is just to have the X1 immediate charge and suck up the extra electricity cost, till BMW software morons fix it (if ever).
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      10-14-2024, 04:32 AM   #43
MontyB1
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Well last night was another weird one we hadn't seen before.

Car was set to charge in window at 23.00, but it had started to do an immediate charge as it had been on a longer journey and charged itself on return to the minimum level 15% ish which was normal. I hadn't touched the app.

But at 22.45 it started to charge, this seemed like it was some sort of trigger to ensure it was charged to 100% before the leave time the following morning or something like that. As we didn't need it at 100%, I dropped that to 90% and it then stopped. And bang on 23.00 it started charging and got to 90% no problem.

Never had it start before the window before so not sure there is some other logic happening like it's trying to be clever to charge before a certain time and not earlier.

All rather odd, but it at least did charge.
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      10-16-2024, 04:04 AM   #44
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Still no change here which is rubbish having to tweak it every night.

Also for a heads up, I noticed in the drier recorder if you have it all the settings had gone to zero. So if you expect it to record in a crash or theft, then nope it or they have decided that an update would remove all of those settings. Seems a terrible thing to happen considering some might rely on this as evidence in an accident or theft, BMWs testing is to be frank very very poor in relation to OTA firmware updates.
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