[n13x1]

Hi All,

I got my BMW X1 delivered some days before, and I see that not all the remote functions of myBMW app are working, no remote unlock / lock, pre-ventilation, horn, lights. The only function that is working is 3D camera view, the location of the car and the status update.

I get this error as popup, does anybody else have the same issue?

"
The following restrictions prohibit the execution of Remote Services:

For safety reasons Remote Services are unavailable when in drive-ready mode.

Remote Services can only be executed when the battery is sufficiently charged.

The 'Lock' Remote Service can only be executed when the driver's door is closed.
"

Thanks in advance !!!

[gqbriel]

Are you logged with your profile in the car?

[n13x1]

Ofcourse, the profile is there and syncing.

I updated my photo and it was also updated in my car. I can only use 3d camera view and check the status from the app as mentioned above.

This issue is very strange.

[9851Colle]

You need to contact BMW. They will ask you to send a copy of your logbook. They will then sort it out for you. This happened to me.

Mick

[SchumiFan]

I had this issue. I called BMW genius line and they gave me a few steps to perform. It is mainly because even though it seems that you are logged in BMW Cloud, it is somehow not connected for remote. From what I remember, they made me do some steps so that the security update was properly loaded. You can try going into System Updates setting of iDrive and try to update it by force. Calling BMW genius would probably get you detailed steps. I think you have to force restart the iDrive system. I think it is done by pressing the volume button down for 50 odd seconds.