Apple Carkey inconsistent behaviour

ifletch · 03-19-2024, 11:49 PM

I have noticed that when I walk up to my locked X1 with my iPhone or Apple Watch and go to open the drivers door it sometimes will take 30 seconds or more to unlock. Sometimes I have to open the Apple Walet and hit the unlock button. The odd thing is any time I go to the rear hatch it always unlocks with no hesitation. I have the auto lock/unlock disabled to prevent constant locking unlocking when in the house.

Anyone else have these issues?

Gaz55 · 03-20-2024, 02:54 AM

Noticed exactly same thing on my X1 xDrive 30e since day 1 (June 23) and seems quite random. I’m using an iPhone 13 Pro Max. I disabled proximity unlocking/locking due to unwanted activation with car being close to house. Sometimes repeatedly tapping underside of driver’s handle works, sometimes holding and unlocking the iPhone works. I’ve even had lock/unlock show as unavailable in iPhone wallet and in my BMW app. When this happens I open the boot which seems to reliably wake the system and it will then unlock normally at the drivers door handle. BMW genius team offered the usual reset using the volume button, but that didn’t work. Dealer product expert suggested trying a different phone. Haven’t done that and just living with issue so far.

FZI89 · 03-20-2024, 03:12 AM

This happened to me early on. But then I realised that the key fob and Apple UWB are interfering with each other. Since I started leaving my key fob at home, the problem never came back.

robe033 · 03-20-2024, 03:31 AM

Quote:

Originally Posted by ifletch

I have noticed that when I walk up to my locked X1 with my iPhone or Apple Watch and go to open the drivers door it sometimes will take 30 seconds or more to unlock. Sometimes I have to open the Apple Walet and hit the unlock button. The odd thing is any time I go to the rear hatch it always unlocks with no hesitation. I have the auto lock/unlock disabled to prevent constant locking unlocking when in the house.

Anyone else have these issues?

I have also had this problem since June
After lots of investigation, by myself and BMW Tech, it appears the car decides to energy save if the battery voltage drops, by switching parts of the system off, this include proximity aerials which are used to detect phones presence, when door handle is touched, they power up again. Never have problem when using physical key though. I have tried with many different iPhones and apple watch. Does not appear to happen with every car though, many people use phone daily without the issue.

srbs73 · 03-20-2024, 04:12 AM

I never had a problem with 03/2023 with having the key and CarKey on me but have seen it recently - possible since it was updated with 11/2023.

Kosymodo · 03-20-2024, 11:22 AM

Yeah my iX1 does the same, completely randomly

Some days I have to use Apple Wallet to unlock, some days that's not available (the options are greyed out), so I have to use the My BMW app

Some days touching the ridged section of the door handle unlocks the car, some days that doesn't work

In summary, using the My BMW app always works, using other methods sometimes works

03-19-2024, 11:49 PM	#1
ifletch Private 22 Rep 78 Posts Drives: 2016 BMW X1 xDrive28i xLine Join Date: Jan 2016 Location: Toronto iTrader: (0)	Apple Carkey inconsistent behaviour I have noticed that when I walk up to my locked X1 with my iPhone or Apple Watch and go to open the drivers door it sometimes will take 30 seconds or more to unlock. Sometimes I have to open the Apple Walet and hit the unlock button. The odd thing is any time I go to the rear hatch it always unlocks with no hesitation. I have the auto lock/unlock disabled to prevent constant locking unlocking when in the house. Anyone else have these issues?
	Appreciate 0 Tweet Quote

03-20-2024, 02:54 AM	#2
Gaz55 New Member 8 Rep 8 Posts Drives: BMW X1 xDrive 30e MSport Join Date: Apr 2023 Location: United Kingdom iTrader: (0)	Noticed exactly same thing on my X1 xDrive 30e since day 1 (June 23) and seems quite random. I’m using an iPhone 13 Pro Max. I disabled proximity unlocking/locking due to unwanted activation with car being close to house. Sometimes repeatedly tapping underside of driver’s handle works, sometimes holding and unlocking the iPhone works. I’ve even had lock/unlock show as unavailable in iPhone wallet and in my BMW app. When this happens I open the boot which seems to reliably wake the system and it will then unlock normally at the drivers door handle. BMW genius team offered the usual reset using the volume button, but that didn’t work. Dealer product expert suggested trying a different phone. Haven’t done that and just living with issue so far.
	Appreciate 0 Quote

03-20-2024, 03:12 AM	#3
FZI89 Captain 429 Rep 624 Posts Drives: BMW iX1, U11 Join Date: Mar 2023 Location: Austria iTrader: (0) Garage List 2023 BMW iX1 xDrive30 [0.00] 2012 BMW X5 30d [0.00]	This happened to me early on. But then I realised that the key fob and Apple UWB are interfering with each other. Since I started leaving my key fob at home, the problem never came back.
	Appreciate 0 Quote

03-20-2024, 04:12 AM	#5
srbs73 Major 558 Rep 1,180 Posts Drives: BMW i4 M50 Join Date: Jun 2020 Location: UK iTrader: (0)	I never had a problem with 03/2023 with having the key and CarKey on me but have seen it recently - possible since it was updated with 11/2023.
	Appreciate 0 Quote

03-20-2024, 11:22 AM	#6
Kosymodo Private First Class 43 Rep 115 Posts Drives: iX1 xDrive30 M Sport Join Date: Oct 2023 Location: Warminster iTrader: (0)	Yeah my iX1 does the same, completely randomly Some days I have to use Apple Wallet to unlock, some days that's not available (the options are greyed out), so I have to use the My BMW app Some days touching the ridged section of the door handle unlocks the car, some days that doesn't work In summary, using the My BMW app always works, using other methods sometimes works
	Appreciate 0 Quote