[lotus1818]

Got that 'Enable Data Privacy to use Remote 3D view' message again when I tried to take picture of my vehicle remotely with the cell phone, but at this time I could not because the vehicle is in the shop.

I have enabled the data privacy the first time when I picked up the vehicle from the dealership, then I remember I had to enable it again later on when I tried to take remote picture, now it asked again before it lets me take remote picture. It is so annoying and you will never know the privacy data is disabled until you need to take remote picture.

I wonder if anyone has the same experience that we have to enable the data privacy again and again..

[Tunners]

Not had that message in the 3 months I have had the car. I enabled all in the iDrive privacy settings when I collected the car.

[FlashMonkey929]

Mine worked from the start, though I don't remember the exact process I used for setting up the car profile.

[lotus1818]

Originally Posted by FlashMonkey929

Mine worked from the start, though I don't remember the exact process I used for setting up the car profile.

yes, mine was also working from the start after I had enabled the data privacy and I thought it would stay that way, but I think the update process may have something to do with the disabling of the privacy and I needed to enable it again. It is just annoying when you needed to take picture and found out you couldn't.

[FlashMonkey929]

Originally Posted by lotus1818

yes, mine was also working from the start after I had enabled the data privacy and I thought it would stay that way, but I think the update process may have something to do with the disabling of the privacy and I needed to enable it again. It is just annoying when you needed to take picture and found out you couldn't.

I've had 2 updates so far and haven't had to re-enable anything, mine still works as usual.

[gpbayarea]

I had to enable for each profile user on the car. So if the garage is using guest profile as the last logged in user, that might be the issue?

[tex2670]

Originally Posted by FlashMonkey929

I've had 2 updates so far and haven't had to re-enable anything, mine still works as usual.

Each one of the software updates I've run did change some random setting back to factory default (auto high beams; welcome screen sounds); but I don't have this feature,

[Lutrinio]

Got my car (idrive9). Can’t get it to work. The 3D version works just fine but can’t get the internal one to work. See pic

All settings seem to be enabled (drive 9 is a mess compared to 8)!

Can anyone advice if they managed to fix it

[FZI89]

Originally Posted by Lutrinio

Got my car (idrive9). Can’t get it to work. The 3D version works just fine but can’t get the internal one to work. See pic

All settings seem to be enabled (drive 9 is a mess compared to 8)!

Can anyone advice if they managed to fix it

I have the opposite problem (iDrive 8)
Remote inside view works, remote 3D not even an option for me to select

[Lutrinio]

Ok. I haven’t tested yet but contrary to what the message say( check the car), there is a session in the app which might do the trick.

You will find that menu under vehicle setting on the app.

I didn’t have everything okayed. And inside view was pending so I suspect enabling that will do the trick.

I will test it later ( it says that the option will become available after the first drive)

[FZI89]

Originally Posted by Lutrinio

Ok. I haven’t tested yet but contrary to what the message say( check the car), there is a session in the app which might do the trick.

You will find that menu under vehicle setting on the app.

I didn’t have everything okayed. And inside view was pending so I suspect enabling that will do the trick.

I will test it later ( it says that the option will become available after the first drive)

Yep! I’ve done all of that before. Still no option for remote 3D view. Even went to my local bmw dealer and they are as useless as always.

Sometimes I really feel we know more about the cars than they do.

[Lutrinio]

Glad to hear it wasn’t just me. Speaking to the genius it’s like talking to my mum. They literally know nothing

[FZI89]

Originally Posted by Lutrinio

Glad to hear it wasn’t just me. Speaking to the genius it’s like talking to my mum. They literally know nothing

They’re very incompetent. And they really don’t care when you’re complaining about they’re entry-level models. If you drive a 5er or above, they start to care a little more

[Hartside]

In the car, I had to tick every option on the privacy screen and then it worked.

[MMandov]

Originally Posted by FZI89

I have the opposite problem (iDrive 8)
Remote inside view works, remote 3D not even an option for me to select

That's country (EU) specific. Same for me in Bulgaria: you can only view 3D and videos if they are a result of alarm event.

[FZI89]

Originally Posted by MMandov

That's country (EU) specific. Same for me in Bulgaria: you can only view 3D and videos if they are a result of alarm event.

This makes sense. With all the EU laws, I can imagine remote 3D view would be a problem

[crowdedhouse]

I'm not sure if it's any help as I have a Countryman and it took me a while to find the setting. It was under Vehicle/Data Privacy/(MINI) Permissions (leftmost on the screen). The initial screen did not open to these.

[dkan94]

Were you able to get this fixed? I'm having the same issues where remote outside view works fine but i can't get the remote inside view to work. It gives me the same data privacy setting popup and i cant find what to change in the vehicle settings through the MyBMW app or the car digital privacy settings. Thanks!

Originally Posted by Lutrinio

Ok. I haven’t tested yet but contrary to what the message say( check the car), there is a session in the app which might do the trick.

You will find that menu under vehicle setting on the app.

I didn’t have everything okayed. And inside view was pending so I suspect enabling that will do the trick.

I will test it later ( it says that the option will become available after the first drive)

[Lutrinio]

Yes. Had to change the privacy settings on the app however I first turn them all off. Restarted idrive and then turns everything back on and restarted again. After an actual drive it started to work

[FZI89]

Just a heads up: found this in the FAQ section of the Austrian BMW website (translated):

“With the Remote 3D View, you can see a three-dimensional snapshot of your BMW from the outside and the vehicle environment in the My BMW app. Due to legal regulations, Remote 3D View is currently only available in these delivery countries: Australia, Belgium, Brazil, Germany, Estonia, France, Hong Kong, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, New Zealand, Netherlands, Poland, Portugal, Russia, Switzerland, Spain, Singapore, South Africa, South Korea, Taiwan, Thailand, United Kingdom, and USA and Canada.”