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      09-17-2014, 02:25 PM   #1
krhodes1
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Pleasant dealership surprise

As much as we complain about them, I have to give credit when they do good.

I had a week-long company seminar where my car sat outside for a very rainy week without being driven a couple months ago. The rotors got a bit rusty sitting there, and the pulsation from that never quite entirely went away. Could still feel it under light braking at high speeds - 75-80+. Had the car in for annual state inspection today, mentioned this very minor issue. They are putting new rotors and pads on under warranty! Which is awesome, as otherwise I would not have gotten them before the maintenance warranty runs out next summer. I only have 32K on the car, and it is all highway (and a manual) so tons of pad and rotor thickness left.

Now let's hope they don't screw it up!
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      09-17-2014, 02:32 PM   #2
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Congrats to you man. Some people get lucky with their stealerships
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      09-17-2014, 02:39 PM   #3
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Quote:
Originally Posted by krhodes1 View Post
As much as we complain about them, I have to give credit when they do good.

I had a week-long company seminar where my car sat outside for a very rainy week without being driven a couple months ago. The rotors got a bit rusty sitting there, and the pulsation from that never quite entirely went away. Could still feel it under light braking at high speeds - 75-80+. Had the car in for annual state inspection today, mentioned this very minor issue. They are putting new rotors and pads on under warranty! Which is awesome, as otherwise I would not have gotten them before the maintenance warranty runs out next summer. I only have 32K on the car, and it is all highway (and a manual) so tons of pad and rotor thickness left.

Now let's hope they don't screw it up!
i just had all 4 replaced and a new ebrake. also installed aftermarket headlights and tinted the windows...all done by the stealership... on their dime too
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      09-17-2014, 03:07 PM   #4
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You're lucky. I have the same problem. Brakes squeak like crazy, you'd think there's a train coming to a stop. There's a weird stickiness. And they won't replace mine. I have extended warranty and maintenance.

I'm gonna go talk to them one last time, and if they don't agree, I'm going BMWNA route


PS:close the other thread
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      09-18-2014, 09:35 AM   #5
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Quote:
Originally Posted by b-man View Post
You're lucky. I have the same problem. Brakes squeak like crazy, you'd think there's a train coming to a stop. There's a weird stickiness. And they won't replace mine. I have extended warranty and maintenance.

I'm gonna go talk to them one last time, and if they don't agree, I'm going BMWNA route


PS:close the other thread
try a different dealer.

I go to the one in Stratham NH, and while I was under warranty they would fix just about anything I complained about.

Now that Im not under warranty, I'm stuck with warped brakes
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      09-18-2014, 11:00 PM   #6
krhodes1
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Quote:
Originally Posted by b-man View Post
You're lucky. I have the same problem. Brakes squeak like crazy, you'd think there's a train coming to a stop. There's a weird stickiness. And they won't replace mine. I have extended warranty and maintenance.

I'm gonna go talk to them one last time, and if they don't agree, I'm going BMWNA route


PS:close the other thread
Weird! No idea why this is on here twice, I certainly only posted it once.

I think the difference between our cases is that they were able to measure that there was a runout difference in the rotors. Ultimately the dealer has to prove to BMW that there really was a problem in order to get paid, so noises are tougher. I forget what the number was, it's on the receipt. Brakes feel great, got in some nice fast running 100mph traffic on 95N in Mass. today to give them a real test. Like buttah.
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      09-19-2014, 07:12 AM   #7
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Good for you man!

When I come to a full stop and when I let the brake go to take off, the car jerks forward. I'm gonna try putting it in N as I stop to see if the problem is the AT.
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      09-19-2014, 07:20 AM   #8
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Nice to hear
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      09-19-2014, 07:25 AM   #9
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congrats. We have four dealers to choose from in the Greater Vancouver area and there are some which I wouldn't go to again, but I can only report the best about the two biggest (Brian Jessel & Auto West)
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