[gundamfans]

So what next for us guys then?

1.) Stick with it
2.) Switch out to another brand?

Any good recommendations about other exhaust? Just want to hear some thoughts. I'd probably not do anything unless I get SUBSTANTIAL monetary compensation from Eisenhaus.

[imaznumkay]

id say switch?
but i still love meisterschaft's tone

[gundamfans]

I'm leaving in 3-4 months, so not point switching. A lot of my friends called me crazy for putting on a new exhaust knowing that I have 5 months left in US.

[Amir87]

I will keep mine for a bit, then get a Britalman.

[Bluesummer]

Originally Posted by gundamfans

I'm leaving in 3-4 months, so not point switching. A lot of my friends called me crazy for putting on a new exhaust knowing that I have 5 months left in US.

5 months is a long time IMO

[Bluesummer]

this issue really boils down to whether you are buying for the brand or buying for the exhaust's quality and sound.

if you are buying it because it is Eisenmann then sure, take it off, dump it in trash, wait for some words from EisenHaus.

if you are satisfied with your product, i dont see why you would wanna switch.

If you feel ashamed of having a fake exhaust that was once known to be authentic, then take it off

is there really a need for this thread, i will say NO

what you wanna do with your car is solely your own business. There are already 2 threads devoted to this topic.

[IND-Distribution]

I can assure you all that IND-Distribution will be selling only GENUINE Eisenmann systems from now on. We will be importing them direct from Germany and will only allow trusted vendors to sell Eisenmann products.

[imolazhp_ci]

does this somehow qualify for a class action lawsuit from all the vendors? i would look into all the vendors joining in suing eisenhaus.

[PAKMAN]

Originally Posted by Palella@Industry

I can assure you all that IND-Distribution will be selling only GENUINE Eisenmann systems from now on. We will be importing them direct from Germany and will only allow trusted vendors to sell Eisenmann products.

BUT WHAT ABOUT THE ONES WHO GOT THE FAKE SYSTEMS?

[IND-Distribution]

Originally Posted by PAKMAN

BUT WHAT ABOUT THE ONES WHO GOT THE FAKE SYSTEMS?

The owner of Eisenhaus has told me to direct all consumers that purchased non-genuine products to call Eisenhaus to discuss issues. At this time I believe that is the best option available.

[PAKMAN]

Originally Posted by Palella@Industry

This will be up to the vendors to decide. We'll find out in the next few days I hope.

i thought you guys are like RIGHT next door to eisenhaus. why not go in and ask them face to face?

[PAKMAN]

Originally Posted by Palella@Industry

The owner of Eisenhaus has told me to direct all consumers that purchased non-genuine products to call Eisenhaus to discuss issues. At this time I believe that is the best option available.

can you get a statement from the owner stating that? like the piece of paper you provided beofre?

[PAKMAN]

Originally Posted by Palella@Industry

The owner of Eisenhaus has told me to direct all consumers that purchased non-genuine products to call Eisenhaus to discuss issues. At this time I believe that is the best option available.

and if they dont refund my money INDustry and Eisenhaus will both be hearing from someone veryyyy scary...

[IND-Distribution]

Originally Posted by PAKMAN

i thought you guys are like RIGHT next door to eisenhaus. why not go in and ask them face to face?

I had a meeting with the owner today. He told me to have customers contact him with issues.

[Robmaster]

Where you know that they isn't a authentic Eisenmann exhaust???

[PAKMAN]

Originally Posted by Robmaster

Where you know that they isn't a authentic Eisenmann exhaust???

look at the other thread brotha

[gundamfans]

whether Pallela@Industry knows it or not is the point, the point is about Eisenhaus, I assume/infer that Pallela has been selling "Eisenmann" stuff and gets them from Eisenhaus thinking that it's Eisenmann stuff. We need to talk to Eisenhaus, and hopefully they come up with some form of refund. I"m not too interested in class action lawsuit, I prefer to opt for non-legal, outside court, settlement, it just makes life easier for everyone and we can move on.

[IND-Distribution]

Originally Posted by PAKMAN

and if they dont refund my money INDustry and Eisenhaus will both be hearing from someone veryyyy scary...

IND was only a vendor of these products. We had absolutely no role in the production of them and were selling them for Eisenhaus. We had no knowledge that the systems that were being sold were not genuine up until now. Upon recieving info about this situation we went public with it to let consumers know that they may have purchased non genuine products immediately. I truely hope that the public doesn't hold anything against IND as we are here to provide honesty. We will now sell only genuine Eisenmann and will make sure of it.

[gundamfans]

Originally Posted by Bluesummer

this issue really boils down to whether you are buying for the brand or buying for the exhaust's quality and sound.

if you are buying it because it is Eisenmann then sure, take it off, dump it in trash, wait for some words from EisenHaus.

if you are satisfied with your product, i dont see why you would wanna switch.

If you feel ashamed of having a fake exhaust that was once known to be authentic, then take it off

is there really a need for this thread, i will say NO

what you wanna do with your car is solely your own business. There are already 2 threads devoted to this topic.

sorry, didn't mean to piss you off. For me, I just want authentic, high quality after-market mods. I just want the best for my E90 335i, and fake one won't make the cut for me. And from what I know, Eisenmann is trusted and highly regarded in Germany. I was dumb and thought Eisenhaus is really the US distributor of Eisenmann's stuff. I started this thread intending to ask for suggestions in what I can replace my fake "eisenmann" with, i.e. borla, bastuck?

[gundamfans]

Originally Posted by Palella@Industry

IND was only a vendor of these products. We had absolutely no role in the production of them and were selling them for Eisenhaus. We had no knowledge that the systems that were being sold were not genuine up until now. Upon recieving info about this situation we went public with it to let consumers know that they may have purchased non genuine products immediately. I truely hope that the public doesn't hold anything against IND as we are here to provide honesty. We will now sell only genuine Eisenmann and will make sure of it.

Pallela, I (and I'm sure everyone else) appreciate IND's honesty and attitude of always thinking of the customer. Just as I thought, I inferred that you guys were just selling on behalf of Eisenhaus. Instead, knowing that you guys will take the risks of backlash and still go public to provide honesty, I'm definitely going to continue to talk to you guys.

Hence, even if they knew something was wrong before going public, they still took the risk to reveal the truth, and I believe that such attitude should be commended and I am.

Am I angry? No. Sh*t hits the fan. A good lesson learned for me. Am I disappointed? Yes. but I'm going to try and resolve this in the best way possible as a customer.

[OC Guy]

I want a refund, I paid for something I thought wasn't a race version.

[PAKMAN]

Originally Posted by Palella@Industry

IND was only a vendor of these products. We had absolutely no role in the production of them and were selling them for Eisenhaus. We had no knowledge that the systems that were being sold were not genuine up until now. Upon recieving info about this situation we went public with it to let consumers know that they may have purchased non genuine products immediately. I truely hope that the public doesn't hold anything against IND as we are here to provide honesty. We will now sell only genuine Eisenmann and will make sure of it.

Isnt that between you and them? and YOU KEEP SAYING WE WILL NOW SELL ONLY GENUINE EISENMANN AND WILL MAKE SURE OF IT?Should i still be entitled to a correct product since I purchased from YOUR company and not through them directly. WHY DIDNT YOU GUYS MAKE SURE before selling the fake exhaust to begin with? Doesnt that make your company a "vendor" a very unreliable and misleading company to trust? think about what you just said...