New BMW Dealer Maintenance Expectations

spidercan · 01-10-2016, 02:43 AM

I just purchased a new 228i a week ago, and have noticed rattling when I hit bumps or gravelly road. Is this something, I should expect to be covered under warranty? Should I expect a loaner car?

Thanks for the help!

TimeHao · 01-10-2016, 03:17 AM

Call you SA and let them know the problem. I went to the dealer to fix rattling in my 328i few times and they didn't charge me at all. I think it' under warranty. Hope it helps.

overcoil · 01-10-2016, 09:25 AM

Quote:

Originally Posted by spidercan

I just purchased a new 228i a week ago, and have noticed rattling when I hit bumps or gravelly road. Is this something, I should expect to be covered under warranty? Should I expect a loaner car?

Thanks for the help!

Just a thought before you take it into the dealer.
Remove everything you can from trunk and glove compartments,
buckle seat belts in all the seats, fold down rear seat backs.
Then drive and listen for rattle.
I'm not sure about gravelly road and rattles, but if you have sticky tire's and with the cars hard wheel liner, you do get a lot of wheel well patter.

BMW335iOn18s · 01-10-2016, 10:28 AM

You can absolutely bring it in. Call the local dealers and see which one has BMW loaners available. If they don't have loaners, make an appointment for one.

Zooks527 · 01-10-2016, 10:48 AM

Quote:

Originally Posted by BMW335iOn18s

You can absolutely bring it in. Call the local dealers and see which one has BMW loaners available. If they don't have loaners, make an appointment for one.

And hope you leave near a dealer who will give you a loaner even if you didn't buy the car there. Only one of the 4 dealers that I've been to will do so.

BMW335iOn18s · 01-10-2016, 12:21 PM

Quote:

Originally Posted by Zooks527

Quote:

Originally Posted by BMW335iOn18s

You can absolutely bring it in. Call the local dealers and see which one has BMW loaners available. If they don't have loaners, make an appointment for one.

And hope you leave near a dealer who will give you a loaner even if you didn't buy the car there. Only one of the 4 dealers that I've been to will do so.

I guess it's a regional thing. Here, they don't care

spidercan · 01-10-2016, 10:17 PM

Thanks guys, I cleared out my car and the sound is still there. Will bring it in to the dealer. Should I be concerned about them scratching or messing stuff up taking things apart? I think it may be coming from my dashboard

opfreak · 01-11-2016, 12:28 PM

Quote:

Originally Posted by spidercan

Thanks guys, I cleared out my car and the sound is still there. Will bring it in to the dealer. Should I be concerned about them scratching or messing stuff up taking things apart? I think it may be coming from my dashboard

I had a rattle from my radio area, fixed under warranty. As long as the rattle isnt from something you did (like a lost can of soda they find) bmw should cover it.

spidercan · 01-11-2016, 07:21 PM

Awesome thanks guys. Gonna do one last clear through before I bring it in.

01-10-2016, 02:43 AM	#1
spidercan Registered 0 Rep 4 Posts Drives: 228i Join Date: Jan 2016 Location: California iTrader: (0)	New BMW Dealer Maintenance Expectations I just purchased a new 228i a week ago, and have noticed rattling when I hit bumps or gravelly road. Is this something, I should expect to be covered under warranty? Should I expect a loaner car? Thanks for the help! Last edited by spidercan; 01-10-2016 at 02:49 AM..
	Appreciate 0 Tweet Quote

01-10-2016, 03:17 AM	#2
TimeHao Enlisted Member 14 Rep 41 Posts Drives: BMW M235i Join Date: Apr 2015 Location: Irvine iTrader: (0)	Call you SA and let them know the problem. I went to the dealer to fix rattling in my 328i few times and they didn't charge me at all. I think it' under warranty. Hope it helps. __________________ Ride or Die
	Appreciate 0 Quote

01-10-2016, 10:28 AM	#4
BMW335iOn18s Resident BMW Fanboy 259 Rep 866 Posts Drives: F82 CS SMB Join Date: Jul 2007 Location: Philadelphia, PA iTrader: (0)	You can absolutely bring it in. Call the local dealers and see which one has BMW loaners available. If they don't have loaners, make an appointment for one. __________________ Current: '20 F82 M4cs SMB / '13 640i M-Sport Carbon Black Past: F30 330xi Luxury Line / F22 M235i 6MT / E92 335i / E46 330ci / E36 328i 5MT
	Appreciate 0 Quote

01-10-2016, 10:17 PM	#7
spidercan Registered 0 Rep 4 Posts Drives: 228i Join Date: Jan 2016 Location: California iTrader: (0)	Thanks guys, I cleared out my car and the sound is still there. Will bring it in to the dealer. Should I be concerned about them scratching or messing stuff up taking things apart? I think it may be coming from my dashboard
	Appreciate 0 Quote

01-11-2016, 07:21 PM	#9
spidercan Registered 0 Rep 4 Posts Drives: 228i Join Date: Jan 2016 Location: California iTrader: (0)	Awesome thanks guys. Gonna do one last clear through before I bring it in.
	Appreciate 0 Quote