05-15-2019, 09:59 AM | #1 |
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0W-20 in M2?!?!
I know the M2 doesn't use 0W-20...
Took the car into dealer this morning for its second annual service. Upon signing the receipt, I notice it reads: ENGINE OIL SERVICE Cause: Retail Price $144.95. Today's service is "NO CHARGE" and is covered under your BMW " P/N - 11-42-7-854-445 - SET OIL-FILTER ELEMENT:114010 P/N - 83-21-2-455-134 - BMW GROUP LL-14 FE+ 0W-20 9463 PERFORM OIL SERVICE WITH RESET. SHOP SUPPLIES USED TO ERFORM JOB. 2 PAIRS GLOVES $.57. WASHER FLUID $3.00. POWER STEERING FLUID $1.05. ANTIFREEZE $1.75. BRAKE CLEAN $2.42. PAPER TOWELS $.10. FLOOR CLEANER $.50. ABSORBENT PADS $.25. SHOP RAGS $.35 Was told by several service members that this was some "new oil" and that "BMW has made a shift and this is what the cars require now". My main service adviser checked under the hood and agreed that at least 0W-30 is what's recommended on the car. After calling the parts desk/service bay he confirmed 0W-30 was what they used ("the pump and containers of 0W-20 are further from in the service bay, and there was no way they went all the way over to it to fill the car"). WWYD in this situation? They claim it's just an error on the invoice and I can "always come back if I have problems"... Yes I know how to do oil changes (put the car away before the winter with fresh oil). Just figured I would at least have the car serviced and have its records in the system. TIA
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05-15-2019, 10:35 AM | #2 |
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Man I don't like the idea of 0W-20 at all in an engine that was designed for 30/40 weight oil. Until you get some real answers from BMW I wouldn't push your car that hard.
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05-15-2019, 12:35 PM | #3 |
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N55 is not supposed to have LL14 oil in it. I'd take it back and demand a re-do.
https://www.newtis.info/tisv2/a/en/f...supply/1PSryV8 edit - OK I read a little better. I would have a very hard time trusting "they definitely wouldn't have actually gone and got 0w20" and it actually has the right oil in it. |
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05-15-2019, 09:20 PM | #4 | |
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Or, you can just call and yell a lot and make them redo it. Probably easiest. I would want them to show they rectified it in the service records for the car... |
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05-15-2019, 09:27 PM | #5 | ||
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05-16-2019, 01:11 AM | #6 |
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05-16-2019, 08:10 AM | #7 | ||
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Quote:
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06-14-2019, 08:25 PM | #10 |
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What was the final outcome?
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06-26-2019, 03:30 PM | #12 |
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I ended up changing it with OEM 0W-30... haven't sent in the Blackstone oil analysis yet (kind of a Schrödinger's cat situation - the sample is both the right and wrong oil at the same time haha). Dealer offered another service in future and was extremely apologetic. Just better knowing it has the right stuff in there when using the car as intended
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06-26-2019, 03:51 PM | #13 |
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Here in Germany BMW put this in my M2. I asked for an extra bottle so I can top off with the right stuff.
I would not accept 20 or 30 weight oil in its place.
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