07-19-2019, 03:54 PM | #1 |
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Push back when asking to have the latest software installed
Took my car in today to get any software updates and the service advisor gave me a hard time because I am not having any problems with the car and that they have to show BMW there is a problem with the car in order to update the software. Eventually he saw that there were some recalls related to software
So he said they could do it. I I told him I just wanted the most up to date software regardless of any issues with the car. Is this normal to have this kind of push back? |
07-19-2019, 04:10 PM | #2 | |
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07-19-2019, 04:14 PM | #3 | |
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07-19-2019, 04:21 PM | #4 |
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Completely normal. In the future find a TSB with an issue you have where the resolution is a software update, then print and bring it with you.
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07-19-2019, 04:30 PM | #5 |
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Interesting. So the updates for IDrive 7 are technically not free? If it was a non-critical update I would have to pay to get it installed since the OTA is not up yet?
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07-19-2019, 04:55 PM | #6 |
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This!
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08-12-2019, 07:33 PM | #9 |
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Tesla doesn't have a dealer network. Updates can take hours so no a dealer isn't going to take up a bay just because someone wants an update.
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08-29-2019, 08:31 AM | #11 |
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That feature is bugged and has been delayed till September or even October last I heard. Apparently only a few selected cars are able to receive them now as a test.
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09-23-2019, 07:36 PM | #13 |
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BMW is doing iDrive 7 updates at the dealer level. They sent out an email to people in early models of the G05 X5 and G07 X7 to come in and do the update.
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