outstanding technical campaign affecting it

ammo23 · 12-20-2021, 10:31 AM

As the title suggests...has anyone else heard of this technical campaign affecting their new LCI order?

"Outstanding technical campaign affecting it - this is for 'Programming the control units for the front radar sensor'."

Update came from the Team on twitter who have the same access to the system as the Genius' so they say!

Was news to me!

greyt · 12-20-2021, 11:02 AM

Hmm, you just made me check my LCI order. Online check shows

There is an open technical enhancement on this vehicle. Please go here to book an online appointment for your vehicle selecting "service as required" or contact your local retailer here for more information. Enhancement code 0066540100.

ammo23 · 12-20-2021, 11:11 AM

Quote:

Originally Posted by greyt

Hmm, you just made me check my LCI order. Online check shows

There is an open technical enhancement on this vehicle. Please go here to book an online appointment for your vehicle selecting "service as required" or contact your local retailer here for more information. Enhancement code 0066540100.

It's a weird one, as my dealer said the car is in transit US > Germany...so has the car been China > US and now to Germany for the fix?! Sure they could do the fix in the UK

greyt · 12-20-2021, 11:30 AM

Quote:

Originally Posted by ammo23

It's a weird one, as my dealer said the car is in transit US > Germany...so has the car been China > US and now to Germany for the fix?! Sure they could do the fix in the UK

I think that is the shipping route.. China to USA to Germany to UK. My last update was that mine is heading to the uk (status 190 - heading to port of exit)

I would expect the fix to be by the dealer hopefully if it is just a software update...

ammo23 · 12-20-2021, 11:48 AM

Quote:

Originally Posted by greyt

I think that is the shipping route.. China to USA to Germany to UK. My last update was that mine is heading to the uk (status 190 - heading to port of exit)

I would expect the fix to be by the dealer hopefully if it is just a software update...

Dealer seems to think they'll do the fix in Germany, maybe yours is already done! Mines at 165 - in transit...wonder which ship its on! Not due til Feb...be great if it was early!

Spiderstu · 12-21-2021, 09:57 AM

I've just been told the same thing - my car is due to be collected tomorrow morning, and they have found out about this recall this afternoon. As a result they say they can't enter it into the DVLA tax system (even though there is no tax to pay) and so collection is going to be delayed.

DaveCV · 12-22-2021, 01:56 AM

Quote:

Originally Posted by Spiderstu

I've just been told the same thing - my car is due to be collected tomorrow morning, and they have found out about this recall this afternoon. As a result they say they can't enter it into the DVLA tax system (even though there is no tax to pay) and so collection is going to be delayed.

There is no recall as such on the DVLA website. It is what BMW deems to be a ‘technical enhancement’.

Out-of-interest, does anyone know what the enhancement is all about?

KSTR35 · 12-22-2021, 02:17 AM

Mine is also subject to the same "enhancement" but BMW advised it wasn't urgent.

From what I could gather, the radar isn't as sensitive as intended when picking up cyclists, which means that the assisted/auto brake isn't as responsive as they'd like. Not guaranteed that this is the actual issue, just what was relayed to me!

GDEvans · 12-22-2021, 10:52 AM

I have the same "technical enhancement" (is that BMW-speak for problem rectification?) - Enhancement Code 0066540100.

Searching around, it appears that this is affecting a number of vehicles. Many forums were discussing this problem back in August - a couple of months before I took delivery of the vehicle. You would have expected them to complete this as part of the pre delivery inspection. Especially when the car was sitting around for 4 weeks waiting for the battery to be checked.

Somebody even mentioned that this technical campaign has been running since Feb 2019. Although I find it hard to believe that the software has not been updated on new vehicles in the 2.5 years since then!!!

They told me they need the car for the whole day. That is one hell of a software update. Maybe they are upgrading me to Windows 7.

DaveCV · 12-22-2021, 12:21 PM

I think that the earlier technical enhancement was to do with the 12VDC battery in a crash situation. It was resolved with a firmware update.

Firmware updates can take sometime on a BMW as the dealer connects the car to BMW Germany’s server which runs various checks before deciding what firmware updates are needed. The issue used to be getting a link to BMW’s servers. I recall an i3 service taking 3 days!

Spiderstu · 12-23-2021, 02:27 PM

Well it didn't take 3 days for this update. I have collected the vehicle today. All good so far.

greyt · 12-23-2021, 02:28 PM

Quote:

Originally Posted by Spiderstu

Well it didn't take 3 days for this update. I have collected the vehicle today. All good so far.

That’s good to hear. Enjoy the new car.

supersebbo · 01-05-2022, 10:49 AM

My iX3 Prem Pro was delivered in December and I've just checked and it DOES require the 'recall'.

There is an open technical enhancement on this vehicle. Please go here to book an online appointment for your vehicle selecting "service as required" or contact your local retailer here for more information. Enhancement code 0066540100.

the_ape · 01-05-2022, 11:04 AM

Had mine done yesterday, its a firmware update on the radar unit itself, along with making sure your on 07/2021 and my car had a third update as well, not sure what that one was, the engineer walked away when it started as he assumed it was the radar update (after 07/2021) but it wasn't so possibly the 12v update.

12-20-2021, 10:31 AM	#1
ammo23 First Lieutenant 77 Rep 321 Posts Drives: iX3 (GO8) M Sport Pro incoming Join Date: Feb 2015 Location: UK iTrader: (0)	outstanding technical campaign affecting it - this is for 'Programming the control un As the title suggests...has anyone else heard of this technical campaign affecting their new LCI order? "Outstanding technical campaign affecting it - this is for 'Programming the control units for the front radar sensor'." Update came from the Team on twitter who have the same access to the system as the Genius' so they say! Was news to me! Last edited by ammo23; 12-20-2021 at 10:33 AM.. Reason: Adding info!
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12-20-2021, 11:02 AM	#2
greyt Private First Class 29 Rep 121 Posts Drives: X3 & iX3 Join Date: Apr 2008 Location: Tewkesbury U.K. and Florida USA iTrader: (0)	Hmm, you just made me check my LCI order. Online check shows There is an open technical enhancement on this vehicle. Please go here to book an online appointment for your vehicle selecting "service as required" or contact your local retailer here for more information. Enhancement code 0066540100.
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12-21-2021, 09:57 AM	#6
Spiderstu New Member 2 Rep 14 Posts Drives: X3 30d > iX3 Join Date: Apr 2016 Location: U.K. iTrader: (0)	I've just been told the same thing - my car is due to be collected tomorrow morning, and they have found out about this recall this afternoon. As a result they say they can't enter it into the DVLA tax system (even though there is no tax to pay) and so collection is going to be delayed.
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12-22-2021, 02:17 AM	#8
KSTR35 Enlisted Member 5 Rep 42 Posts Drives: BMW IX3 Join Date: Oct 2021 Location: Surrey iTrader: (0)	Mine is also subject to the same "enhancement" but BMW advised it wasn't urgent. From what I could gather, the radar isn't as sensitive as intended when picking up cyclists, which means that the assisted/auto brake isn't as responsive as they'd like. Not guaranteed that this is the actual issue, just what was relayed to me!
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12-22-2021, 10:52 AM	#9
GDEvans Captain 417 Rep 852 Posts Drives: iX3 Join Date: Oct 2021 Location: U.K. iTrader: (0)	I have the same "technical enhancement" (is that BMW-speak for problem rectification?) - Enhancement Code 0066540100. Searching around, it appears that this is affecting a number of vehicles. Many forums were discussing this problem back in August - a couple of months before I took delivery of the vehicle. You would have expected them to complete this as part of the pre delivery inspection. Especially when the car was sitting around for 4 weeks waiting for the battery to be checked. Somebody even mentioned that this technical campaign has been running since Feb 2019. Although I find it hard to believe that the software has not been updated on new vehicles in the 2.5 years since then!!! They told me they need the car for the whole day. That is one hell of a software update. Maybe they are upgrading me to Windows 7.
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12-22-2021, 12:21 PM	#10
DaveCV Private First Class 37 Rep 164 Posts Drives: iX3 Premier Join Date: Jul 2021 Location: UK iTrader: (0)	I think that the earlier technical enhancement was to do with the 12VDC battery in a crash situation. It was resolved with a firmware update. Firmware updates can take sometime on a BMW as the dealer connects the car to BMW Germany’s server which runs various checks before deciding what firmware updates are needed. The issue used to be getting a link to BMW’s servers. I recall an i3 service taking 3 days!
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12-23-2021, 02:27 PM	#11
Spiderstu New Member 2 Rep 14 Posts Drives: X3 30d > iX3 Join Date: Apr 2016 Location: U.K. iTrader: (0)	Well it didn't take 3 days for this update. I have collected the vehicle today. All good so far.
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01-05-2022, 10:49 AM	#13
supersebbo First Lieutenant 234 Rep 366 Posts Drives: iX3 Premier Pro (Dec 21) Join Date: Mar 2013 Location: UK iTrader: (0)	My iX3 Prem Pro was delivered in December and I've just checked and it DOES require the 'recall'. There is an open technical enhancement on this vehicle. Please go here to book an online appointment for your vehicle selecting "service as required" or contact your local retailer here for more information. Enhancement code 0066540100.
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01-05-2022, 11:04 AM	#14
the_ape Captain 102 Rep 601 Posts Drives: 225xe / iX3 Premier Pro Join Date: Apr 2011 Location: Warwickshire, UK iTrader: (0)	Had mine done yesterday, its a firmware update on the radar unit itself, along with making sure your on 07/2021 and my car had a third update as well, not sure what that one was, the engineer walked away when it started as he assumed it was the radar update (after 07/2021) but it wasn't so possibly the 12v update.
	Appreciate 0 Quote