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      12-23-2021, 10:54 AM   #1
lakmus
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DC charging not working?

Odd issue - I haven't been able to fast charge in 3 days now, car says "Fast charging not possible, contact service". AC works normally at 11 kW.

I've tried with two different fast chargers - 3 times both. They seem to give somewhat similar error related to low voltage / voltage raise, eg. "insulation test: failed voltage raise".

I've booked a time with the service center to Jan - any thoughts meanwhile I hear more? With luck they'd install the latest software version
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      12-23-2021, 11:16 AM   #2
Colh68
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Quote:
Originally Posted by lakmus View Post
Odd issue - I haven't been able to fast charge in 3 days now, car says "Fast charging not possible, contact service". AC works normally at 11 kW.

I've tried with two different fast chargers - 3 times both. They seem to give somewhat similar error related to low voltage / voltage raise, eg. "insulation test: failed voltage raise".

I've booked a time with the service center to Jan - any thoughts meanwhile I hear more? With luck they'd install the latest software version
Have you got the car set to 32amps?
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      12-23-2021, 11:22 AM   #3
lakmus
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There is no charging limit on - and it should affect only AC, not DC
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      12-23-2021, 11:53 AM   #4
Colh68
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Originally Posted by lakmus View Post
There is no charging limit on - and it should affect only AC, not DC
Sorry. Long day 😞
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      01-10-2022, 08:34 AM   #5
lakmus
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Brought it to the dealer today, took ~3 hours. They said they'd updated the software and did some sort of reset, all settings are as they were when I went back in. Got the 07/2021.85 version. They also mentioned the radar recall update they did. Now DC works again.
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