Huge frustration with Apple Car Play

BMWMN1971 · 09-29-2023, 02:35 PM

Not sure if it is BMW or Apple the one to blame here but I have been extremely frustrated with the integration of Apple Car Play on my 2023 X7. 80% of the times my wife or I drive the car, out iPhones do not connect to the system. Sometimes it cannot find the phones, sometimes both phones are showing as options but connection fails and sometimes it connects but then disconnects again. I have reset the system dozens of times, unpaired and paired the phone again but most of the times we have no Apple Car Play or actually no connection with our phones to the car. BTW, since the upgrade to the new iOS it got even worst. Why is it so difficult to get this to work?

mitch65 · 09-29-2023, 03:59 PM

Quote:

Originally Posted by BMWMN1971

Not sure if it is BMW or Apple the one to blame here but I have been extremely frustrated with the integration of Apple Car Play on my 2023 X7. 80% of the times my wife or I drive the car, out iPhones do not connect to the system. Sometimes it cannot find the phones, sometimes both phones are showing as options but connection fails and sometimes it connects but then disconnects again. I have reset the system dozens of times, unpaired and paired the phone again but most of the times we have no Apple Car Play or actually no connection with our phones to the car. BTW, since the upgrade to the new iOS it got even worst. Why is it so difficult to get this to work?

Take it to the dealer and have them update the software to the latest version

BMWMN1971 · 09-29-2023, 05:12 PM

Aren’t the updates available over the air?

XM Label · 09-29-2023, 05:27 PM

Quote:

Originally Posted by BMWMN1971

Not sure if it is BMW or Apple the one to blame here but I have been extremely frustrated with the integration of Apple Car Play on my 2023 X7. 80% of the times my wife or I drive the car, out iPhones do not connect to the system. Sometimes it cannot find the phones, sometimes both phones are showing as options but connection fails and sometimes it connects but then disconnects again. I have reset the system dozens of times, unpaired and paired the phone again but most of the times we have no Apple Car Play or actually no connection with our phones to the car. BTW, since the upgrade to the new iOS it got even worst. Why is it so difficult to get this to work?

I find problems with connection when my VPN is turned on. If you are using VPN I usually turn it off when I get in the car.

petshopboys · 09-29-2023, 05:43 PM

don't worry, it happen on every car's carplay system, the main problem is bluetooth technology itself, bluetooth is 20 years old technology not that much room to improve, so the bluetooth protocol is already out and not suit for current high speed and smart technology. the temporary solution so is turn on/off your iphone or android phone's bluetooth while you get in the car, no cure to solve this issue because of bluetooth problem.

mitch65 · 09-29-2023, 06:52 PM

Quote:

Originally Posted by BMWMN1971

Aren’t the updates available over the air?

The dealer can do the most recent available. If you have a complaint they will do it

DVEUS1X7 · 10-05-2023, 01:16 PM

I have noticed that Apple Car Play fails to connect far more often if I remote start the vehicle. It will at times even give me the you are using a unsupport version of bluetooth error. It shouldn't be the case, but I have to turn off the X7 let it sit for a few minutes while I walk out of bluetooth range, in order get Car Play to connect again on start up.

toddwalton · 10-05-2023, 02:10 PM

1. Go to your dealer and demand that they install the latest iDrive firmware to your system. I was having the notorious GPS drift issue and only a version of the firmware that the dealer could install solved my issue.

2. Have your wife turn her wi-fi and Bluetooth off before getting into the car. iDrive is a disaster when it comes to figuring out which of you is which so don't give it the opportunity to screw it up.

tewai · 10-09-2023, 05:59 AM

I had problems with my iphone from the beginning but it seems the 7/2023.45 update helped.
Carplay still dc from time to time but it'll go up when i touch it in phone menu.
Before i had to do restart every time it dced and that happened couple of times a day, now I'm like 8 days without single restart.
BTW I was told all these problems are caused by some systems that should work with some sort of smart traffic lights and they just dont know how to fix it...

09-29-2023, 02:35 PM	#1
BMWMN1971 Lieutenant 166 Rep 537 Posts Drives: 2014 BMW X5 xDrive35i MSport Join Date: Oct 2013 Location: MN iTrader: (0)	Huge frustration with Apple Car Play Not sure if it is BMW or Apple the one to blame here but I have been extremely frustrated with the integration of Apple Car Play on my 2023 X7. 80% of the times my wife or I drive the car, out iPhones do not connect to the system. Sometimes it cannot find the phones, sometimes both phones are showing as options but connection fails and sometimes it connects but then disconnects again. I have reset the system dozens of times, unpaired and paired the phone again but most of the times we have no Apple Car Play or actually no connection with our phones to the car. BTW, since the upgrade to the new iOS it got even worst. Why is it so difficult to get this to work?
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09-29-2023, 05:12 PM	#3
BMWMN1971 Lieutenant 166 Rep 537 Posts Drives: 2014 BMW X5 xDrive35i MSport Join Date: Oct 2013 Location: MN iTrader: (0)	Aren’t the updates available over the air?
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09-29-2023, 05:43 PM	#5
petshopboys New Member 15 Rep 6 Posts Drives: 2023 X7 Join Date: Jul 2023 Location: south California iTrader: (0)	don't worry, it happen on every car's carplay system, the main problem is bluetooth technology itself, bluetooth is 20 years old technology not that much room to improve, so the bluetooth protocol is already out and not suit for current high speed and smart technology. the temporary solution so is turn on/off your iphone or android phone's bluetooth while you get in the car, no cure to solve this issue because of bluetooth problem.
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10-05-2023, 01:16 PM	#7
DVEUS1X7 Registered 2 Rep 4 Posts Drives: '24 X740i, 23 Escalade Join Date: Aug 2023 Location: DMV iTrader: (0)	I have noticed that Apple Car Play fails to connect far more often if I remote start the vehicle. It will at times even give me the you are using a unsupport version of bluetooth error. It shouldn't be the case, but I have to turn off the X7 let it sit for a few minutes while I walk out of bluetooth range, in order get Car Play to connect again on start up.
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10-05-2023, 02:10 PM	#8
toddwalton Lieutenant Colonel 1338 Rep 1,657 Posts Drives: 2019 X7 - 2024 G26 Join Date: Mar 2019 Location: USA iTrader: (0)	1. Go to your dealer and demand that they install the latest iDrive firmware to your system. I was having the notorious GPS drift issue and only a version of the firmware that the dealer could install solved my issue. 2. Have your wife turn her wi-fi and Bluetooth off before getting into the car. iDrive is a disaster when it comes to figuring out which of you is which so don't give it the opportunity to screw it up.
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10-09-2023, 05:59 AM	#9
tewai Private First Class 54 Rep 116 Posts Drives: BMW X7 LCI Frozen Pure Grey Join Date: Oct 2022 Location: Brno, Czech Republic iTrader: (0)	I had problems with my iphone from the beginning but it seems the 7/2023.45 update helped. Carplay still dc from time to time but it'll go up when i touch it in phone menu. Before i had to do restart every time it dced and that happened couple of times a day, now I'm like 8 days without single restart. BTW I was told all these problems are caused by some systems that should work with some sort of smart traffic lights and they just dont know how to fix it...
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