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      05-08-2024, 05:24 PM   #1
abdulisraddd
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Dealer hit car before delivery

Hey guys I just would like to get some advice. So basically long story short the dealer hit my 25 m4 that I’ve been waiting months for right before delivery. They are offering 500 off msrp for $1500 total because I was getting 1k off before the hit. They said they can paint it and it would be done in 3 days. And guaranteed me in writing that it won’t show on the car fax. Do you take this? I will be pitching not leasing.
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      05-08-2024, 05:34 PM   #2
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Quote:
Originally Posted by abdulisraddd View Post
Hey guys I just would like to get some advice. So basically long story short the dealer hit my 25 m4 that I’ve been waiting months for right before delivery. They are offering 500 off msrp for $1500 total because I was getting 1k off before the hit. They said they can paint it and it would be done in 3 days. And guaranteed me in writing that it won’t show on the car fax. Do you take this? I will be pitching not leasing.
Attached are photos thanks
$500 is definitely not going to make things ok - I’d ask them to do way more and publicize the event. Speak to your local news channel.
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      05-08-2024, 05:34 PM   #3
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Mistakes happen. Get it in writing that if you're not satisfied with the repair, you can walk. Otherwise, if it were me, I wouldn't take delivery. The $500 is not material in my opinion, although a nice gesture I suppose.
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      05-08-2024, 05:36 PM   #4
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Quote:
Originally Posted by breezyrc15 View Post
$500 is definitely not going to make things ok - I’d ask them to do way more and publicize the event. Speak to your local news channel.
What?? Lol go to the local news channel? What have they done wrong? They are offering to fix the damage, ensure that it doesn't hit carfax, and giving $500. It's not like they are screwing the guy over lol
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      05-08-2024, 05:38 PM   #5
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Originally Posted by Burrcold View Post
What?? Lol go to the local news channel? What have they done wrong? They are offering to fix the damage, ensure that it doesn't hit carfax, and giving $500. It's not like they are screwing the guy over lol
Imagine someone hitting your new car and offering $500 to fix it under the table and without the authorities finding out.
In life, everything is a negotiation. In this case, the cards are in OP’s hands. The dealer will have a very hard time selling the car to someone else if the OP raises this issue and makes it more public.
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      05-08-2024, 05:40 PM   #6
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Quote:
Originally Posted by Burrcold View Post
What?? Lol go to the local news channel? What have they done wrong? They are offering to fix the damage, ensure that it doesn't hit carfax, and giving $500. It's not like they are screwing the guy over lol
hahah yeah that's a little over board

I am thrilled they won't have it on the carfax my second biggest concern is paint matching IOM Green. Repainting the whole bumper and seeing a miss match is what scares me.
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      05-08-2024, 05:44 PM   #7
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Make them toss in the lasers or no deal.
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      05-08-2024, 05:47 PM   #8
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After you reach out to local news, I would reach out to this guy:

rob.bonta@doj.ca.gov
Attorney General Rob Bonta
Office of the Attorney General
California Department of Justice
1300 “I” Street, Sacramento, CA 95814-2919

Send him an urgent email and a certified letter. Don't settle for anything less.
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      05-08-2024, 05:48 PM   #9
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As always, it's about leverage. If you don't accept the car, the dealer will fix it internally, not report it to Carfax, and sell it as new to the next buyer, probably without any discount. Shady? Yes. But we're kidding ourselves if we think things like this don't happen all the time. So they're not going to be motivated to offer you much more than that off the price, because they know they can sell it to someone else.

Ignorance is probably bliss, but you won't have that benefit. If you buy it, I bet it'll bother you throughout your ownership just knowing it has been repainted. And $500 isn't going to make you forget it. Is there a number that would? Even if you get another one, it could literally be damaged the day after you take delivery and you'd have to deal with that. We can't guarantee perfection, but we can put a price on it.

I'd ask for a repair plus $1500 off for the trouble/diminished value on top of whatever other deal you originally negotiated. If they balk, I'd walk and order another one from a different dealership.
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      05-08-2024, 05:55 PM   #10
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Quote:
Originally Posted by breezyrc15 View Post
Imagine someone hitting your new car and offering $500 to fix it under the table and without the authorities finding out.
In life, everything is a negotiation. In this case, the cards are in OP’s hands. The dealer will have a very hard time selling the car to someone else if the OP raises this issue and makes it more public.
I'd love to see the headline of this news article lol. I'm sure the dealer will have no problem selling it to someone else. New vehicles are damaged in transit and sold as new all the time. Would I want to buy something and find out the bumper has been repainted? No. But it does happen, and I doubt the dealer will bat an eye if they have to.
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      05-08-2024, 05:59 PM   #11
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You got to decide for urself. If this soemthing that will bother u then do not take the car. If you are ok with it I would try to negotiate a little more discount.

As others have said they will fix it regardless and sell to next guy without any discount and on top of that since it’s 25 they will likely get buyer quickly since it’s LCI. Problem is that you live in SoCal. There are lots of buyers….

Personally I would let them fix it. Make sure it looked like never happened and try to get more discount becuase as other have said $500 is essentially nothing.
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      05-08-2024, 05:59 PM   #12
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Quote:
Originally Posted by abdulisraddd View Post
hahah yeah that's a little over board

I am thrilled they won't have it on the carfax my second biggest concern is paint matching IOM Green. Repainting the whole bumper and seeing a miss match is what scares me.
Agreed, that would scare me as well. That's why I suggested that they put in writing that if you're not satisfied with the fix, it's a dead deal. At least you have the opportunity to evaluate the work first before finalizing the deal. If they are above board and stand behind their repair process, they should be agreeable to this. Sure, ask for a little more discount for the inconvenience. Ultimately, if you feel like they are shady and would screw you on the repair, you probably shouldn't be buying from them in the first place.
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      05-08-2024, 06:01 PM   #13
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Quote:
Originally Posted by Burrcold View Post
Agreed, that would scare me as well. That's why I suggested that they put in writing that if you're not satisfied with the fix, it's a dead deal. At least you have the opportunity to evaluate the work first before finalizing the deal. If they are above board and stand behind their repair process, they should be agreeable to this. Sure, ask for a little more discount for the inconvenience. Ultimately, if you feel like they are shady and would screw you on the repair, you probably shouldn't be buying from them in the first place.
You don’t make any deal until car is fixed. Come man. U say why don’t you guys fix it and then we can discuss. That’s pretty obvious…..
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      05-08-2024, 06:10 PM   #14
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Quote:
Originally Posted by kgelfen360 View Post
You don’t make any deal until car is fixed. Come man. U say why don’t you guys fix it and then we can discuss. That’s pretty obvious…..
May be obvious, but he's asking what to do. So...
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      05-08-2024, 06:12 PM   #15
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Quote:
Originally Posted by kgelfen360 View Post
You don’t make any deal until car is fixed. Come man. U say why don’t you guys fix it and then we can discuss. That’s pretty obvious…..
yeah no deal until I look at it Saturday or Sunday when it's done.
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      05-08-2024, 06:30 PM   #16
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Re-order it from the same dealer. Give them the damaged one back when the new undamaged one arrives. They get their perfectly repaired car back and you get what you paid for.

Everyone wins.
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      05-08-2024, 06:35 PM   #17
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I would walk away and repurchase from a dealer that would sell you at a better price. $1000 off MSRP from the get go is a deal breaker for M4's right now. M3 I can understand, but not M4's.
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      05-08-2024, 06:39 PM   #18
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Take it. They never had to tell you anything or give you anything. I have seen real damage on transported cars , mileage way above what should be on there , etc etc. This is nothing and an honest dealer is hard to find. If it was bad damage then i’d refuse but that..::shouldn’t even be a question.


Sure the alternative is to wait. I’ve refused cars before and the extra wait is nothing compared to seeing someone else driving the car you ordered. Avoid that if you can


It’s not a collector car. I know people HATE when i say that but it’s just not.

Enjoy it.
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      05-08-2024, 06:41 PM   #19
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Quote:
Originally Posted by breezyrc15 View Post
$500 is definitely not going to make things ok - I’d ask them to do way more and publicize the event. Speak to your local news channel.
this is crazy dramatic. the damage isnt that bad and the dealer is trying to make it right.
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      05-08-2024, 06:42 PM   #20
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I’d have them repaint and make sure it’s good, then ask for another freebie like wheel and tire warranty at half off or something else. Doesn’t look like a bad impact, more of a scrape.
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      05-08-2024, 06:43 PM   #21
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yeah so we agreed that I will see it Saturday or Sunday post repair. If i can't tell a thing I'll take it. If not I guess it was not meant to be. This is my 3rd g8x. Sad but life happens I guess
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      05-08-2024, 06:46 PM   #22
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Looks minor and matching IOMG won’t be a problem at all. I’d ask for a little more or wheel and tire or something else. Wheel and tire at cost is usually $900.
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