[Rickrick]

Hi there,

I'm trying to use the voice command in my iX1 iDrive 9 system to turn off the radio but failed. When my radio is one, I said "Hey BMW, radio off", the voice command reacted and prompted that the radio will be off. We can see the speaker icon is crossed (which means mute) but the radio is still on (we can still hear the radio is still broadcasting).

We also tried to use the Music button (right side of the steering wheel) to access the radio function and mute it, but it also failed. As said, we can see the Speaker icon is crossed but the radio is still broadcasting.

Those functions used to work for my car but it was recently which those functions do not work.

We tried doing the same for Bluetooth music and everything works fine. Both voice command and the Music button on the steering wheel can turn off (or mute) the Bluetooth music. No issue.

Thank you!

[Rickrick]

This voice command function and the key function used to work fine. They just don’t work all of the sudden. 😅

[RNorb]

Originally Posted by Rickrick

This voice command function and the key function used to work fine. They just don’t work all of the sudden. 😅

Was there an update to your iDrive software? What version are you running? Did you reboot iDrive?

[Rickrick]

I am sure it’s on the latest version of ID9. And, I did reboot the system. 😅. Thanks.

[markronnie]

Originally Posted by Rickrick

This voice command function and the key function used to work fine. They just don’t work all of the sudden. 😅

https://www.bimmerpost.com/forums/sh...php?p=31182656

[Doc Rog]

My ID9 disconnected both phones sequentially as tried to call out, one after the other. music icon still illuminated.
in the end had to delete both phones and reinstall.
a disaster system at the moment.

[Webby1518]

Originally Posted by docrog

My ID9 disconnected both phones sequentially as tried to call out, one after the other. music icon still illuminated.
in the end had to delete both phones and reinstall.
a disaster system at the moment.

oh please- this morning my car disconnected the Bluetooth from both my phone and my iPhone for music and was unable to reconnect. the color of the car on the Bluetooth settings screen turned to black (my car is blue) so idk what is going on. last week I was unable to listen to music via Bluetooth but I was able to listen to it from CarPlay??? it's amazing how the most basic functions are basically obsolete in this car, including having a wired connection for media, but you can download games in the ConnectedDrive store
I'm ready to call my dealership and ask for my old car back- not even joking. why am I paying $650 a month for a car to not function properly? I don't think the dealership could install a patch to get this fixed