BMW service....wtf?

angrymofo · 08-12-2010, 01:52 PM

Quotes from 3 different BMW for front brakes pads/rotors..

range - 1) $550 all in
2) $570 all in
3) $575 + tax

I quote from their Dealership website " Value Service Package"

$447 (prolly dosn't incl tax) Front Pad/Rotor service
My math $447 + HST = $500???

Their excuses
- "we have extra fees for disposal, etc..."
- "fees changed 4 days ago...i'll let the manager know about the website"
- "we have the right to charge more..."

BRAISKI · 08-12-2010, 02:09 PM

Looks like if you want them to do that service. It would have been a good idea to take the service inclusive...

alanchan · 08-12-2010, 04:51 PM

are they the only shops can do these kind of work?
can I just go to any repair shop and pay less?
as long as we can buy the OEM replacement parts, right.

Yvette · 08-12-2010, 05:46 PM

Quote:

Originally Posted by alanchan

are they the only shops can do these kind of work?
can I just go to any repair shop and pay less?
as long as we can buy the OEM replacement parts, right.

that's what I did with my e90 2 years ago,
they said they cant warranty the parts since you bought the OEM parts some where else tho.

picus · 08-12-2010, 06:53 PM

BMW can deny a warranty for just about anything they like, but it is my understanding one of the things they can not deny a warranty for is using a different shop to install OEM parts. I'd go to an independent BMW mechanic and do the brakes; you'll probably pay under $300.

shagkie · 08-13-2010, 08:14 AM

Quote:

Originally Posted by BRAISKI

Looks like if you want them to do that service. It would have been a good idea to take the service inclusive...

Can we still get the "service inclusive" package after we already got the car? Say after 2 years already?

My sales guy didn't offer me this package and I didn't know about it. If I knew I would have gotten it

BRAISKI · 08-13-2010, 11:50 AM

Quote:

Originally Posted by shagkie

Can we still get the "service inclusive" package after we already got the car? Say after 2 years already?

My sales guy didn't offer me this package and I didn't know about it. If I knew I would have gotten it

No, but you could have gotten it before 1 yr or 25k which ever comes first...

Usually its not the sales person that will give that package its more the business manager...

08-12-2010, 01:52 PM	#1
angrymofo Private First Class 6 Rep 157 Posts Drives: e60 528i lci Join Date: Jun 2006 Location: Vancouver iTrader: (3)	BMW service....wtf? Quotes from 3 different BMW for front brakes pads/rotors.. range - 1) $550 all in 2) $570 all in 3) $575 + tax I quote from their Dealership website " Value Service Package" $447 (prolly dosn't incl tax) Front Pad/Rotor service My math $447 + HST = $500??? Their excuses - "we have extra fees for disposal, etc..." - "fees changed 4 days ago...i'll let the manager know about the website" - "we have the right to charge more..." Attached Images __________________ 2008 528i Space Gray \| M-tech spoiler \| Tint all around \| GPThunder AE \| ST Suspension coilovers \| RPI exhaust \| BBS RW RIP - 2006 325i Arctic & 2006 330i Sparkling Graphite
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08-12-2010, 02:09 PM	#2
BRAISKI Colonel 137 Rep 2,517 Posts Drives: '11 335xi e92 M-Pak Join Date: Mar 2009 Location: GTA/KW, Canada iTrader: (3) Garage List 2011 BMW 335xi [7.00]	Looks like if you want them to do that service. It would have been a good idea to take the service inclusive...
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08-12-2010, 04:51 PM	#3
alanchan Major 72 Rep 1,402 Posts Drives: 2006 323i Join Date: Jul 2006 Location: Vancouver, BC, Canada iTrader: (21)	are they the only shops can do these kind of work? can I just go to any repair shop and pay less? as long as we can buy the OEM replacement parts, right. __________________ 323i, Arctic metallic , Cream beige leatherette interior , Titanium matt trim , Premium , Auto , 18" style 189 sport wheels , 335i bumper + kidney grills, CF pillars, Chrome window trim package , LCI halogen.
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08-12-2010, 06:53 PM	#5
picus Brigadier General 125 Rep 4,172 Posts Drives: e92 SG 335i Coupe Join Date: Jun 2006 Location: Toronto, ON iTrader: (0)	BMW can deny a warranty for just about anything they like, but it is my understanding one of the things they can not deny a warranty for is using a different shop to install OEM parts. I'd go to an independent BMW mechanic and do the brakes; you'll probably pay under $300.
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