Mercury Auto Insurance

Joonsup · 10-22-2007, 04:54 PM

I need some feedback on those who have or had Mercury as their auto insurance carrier. My co workers told me they're shady. I called AIS and they told me Mercury was the cheapest. But I know cheapest ain't always the best. Any feedback would be greatly appreciated. Thanks.

bigbadbns · 10-22-2007, 11:31 PM

Mercury Ins was nice and cheap until you have an accident...I'd stay away from them.

Joonsup · 10-23-2007, 12:09 AM

Quote:

Originally Posted by bigbadbns

Mercury Ins was nice and cheap until you have an accident...I'd stay away from them.

Yeah that's what I heard, so I ended up getting the insurance affiliated with Costco. It was only a little more expensive, but with extra coverage and great customer service.

Pretender · 10-23-2007, 01:51 AM

Costco insurance is backed by IDS under Ameriprise. Exellent coverage for the price. I have my 07 328 and 06 330 insured for $900/6mo. I used to have the cheapest insurance in California "Esurance" and in the last renewal, they increased to $820/6mo/330.

bigslickak · 10-23-2007, 11:21 AM

I may be an exception, and I acknowledge that, but I've had Mercury as my only insurance EVER and never had any issues.

I've had two accident experiences. One time I was rear ended on the freeway, clearly the other drivers fault, and was able to get my car back in a somewhat decent time frame with little hassle.

The other time was in the last year. I loaned my brother my pickup truck for a couple days and he wrecked it. The idiot ran a red light and t-boned a guy. I was fully covered by Mercury and the car was totaled. Not too much hassle that time either.

One thing with them is that their customer service is indeed not the greatest, so you just have to be on them often, calling your claims adjuster for updates, etc. In my opinion, that tiny bit of hassle is worth the monetary savings.

bartman32 · 10-23-2007, 03:02 PM

Quote:

Originally Posted by bigbadbns

Mercury Ins was nice and cheap until you have an accident...I'd stay away from them.

+1 They were very nice and cheap but when I actually had an accident they took forever! They wanted me to drive to someone who could give me an estimate but didn't tell me the name of the place so I couldn't find it. (Didn't expect it to be a Oldsmobile dealership!) Then it took them a while to go to the car and wanted me to use their guys and took forever to pay. Not a great experience. However this was many moons ago.

I use AAA now. Good pricing and great service!

magmd · 10-23-2007, 03:37 PM

Damn... I use Mercury now. No problems yet....but no accidents--so no reason to need them yet.

RIP-A4 · 10-23-2007, 04:50 PM

Quote:

Originally Posted by joonsup

I need some feedback on those who have or had Mercury as their auto insurance carrier. My co workers told me they're shady. I called AIS and they told me Mercury was the cheapest. But I know cheapest ain't always the best. Any feedback would be greatly appreciated. Thanks.

stay away from them.....

GTOrleans · 10-24-2007, 10:29 AM

Well, there's nothing to worry about with mercury, they are just really up tight in the underwriting department. Your problem is your going to use AIS, they'll charge you a nice $100-150 broker fee, so go to a different agent, or give me a call I'll get you the Mercury policy with no broker fees.

Gort · 10-24-2007, 10:35 AM

You may find this interesting reading about Mercury...

http://www.floir.com/PressReleases/V...se.asp?ID=2328

GTOrleans · 10-24-2007, 10:39 AM

Yeah. Mercury is odd in their claims process, but if you know your rights they can't do much. This is regarding Homeowners insurance, which Mercury is not a great company, their bread and butter is Auto Insurance. If you were looking to have your Auto Insurance packaged with Homeowners they're other companies with better rates and service for Homeowners, i.e. Travelers, Safeco, and Allied (Nationwide, for all those on the East Coast.)

10-22-2007, 04:54 PM	#1
Joonsup Lieutenant General 322 Rep 17,316 Posts Drives: E92 M3, E30 325i Join Date: Sep 2007 Location: Bay Area iTrader: (8) Garage List 2008 BMW M3 [9.50]	Mercury Auto Insurance I need some feedback on those who have or had Mercury as their auto insurance carrier. My co workers told me they're shady. I called AIS and they told me Mercury was the cheapest. But I know cheapest ain't always the best. Any feedback would be greatly appreciated. Thanks.
	Appreciate 0 Tweet Quote

10-22-2007, 11:31 PM	#2
bigbadbns like warm apple pie... 6 Rep 132 Posts Drives: E92 335i Sparkling Graphite Join Date: Sep 2007 Location: S.Cali iTrader: (0) Garage List 2008 BMW 335i Coupe [0.00]	Mercury Ins was nice and cheap until you have an accident...I'd stay away from them.
	Appreciate 0 Quote

10-23-2007, 01:51 AM	#4
Pretender Colonel 150 Rep 2,419 Posts Drives: 06 330i, 07 328i, 16 X1, >17M2 Join Date: Aug 2005 Location: Bay Area, CA iTrader: (1) Garage List 06 330i [0.00]	Costco insurance is backed by IDS under Ameriprise. Exellent coverage for the price. I have my 07 328 and 06 330 insured for $900/6mo. I used to have the cheapest insurance in California "Esurance" and in the last renewal, they increased to $820/6mo/330. __________________ It's a great time to be alive
	Appreciate 0 Quote

10-23-2007, 11:21 AM	#5
bigslickak Private First Class 3 Rep 134 Posts Drives: 335d sedan Join Date: Aug 2007 Location: Southern California iTrader: (1)	I may be an exception, and I acknowledge that, but I've had Mercury as my only insurance EVER and never had any issues. I've had two accident experiences. One time I was rear ended on the freeway, clearly the other drivers fault, and was able to get my car back in a somewhat decent time frame with little hassle. The other time was in the last year. I loaned my brother my pickup truck for a couple days and he wrecked it. The idiot ran a red light and t-boned a guy. I was fully covered by Mercury and the car was totaled. Not too much hassle that time either. One thing with them is that their customer service is indeed not the greatest, so you just have to be on them often, calling your claims adjuster for updates, etc. In my opinion, that tiny bit of hassle is worth the monetary savings.
	Appreciate 0 Quote

10-23-2007, 03:37 PM	#7
magmd Major General 162 Rep 5,271 Posts Drives: '06 330i Join Date: Aug 2005 Location: Torrance, CA iTrader: (13) Garage List 2006 330i [0.00]	Damn... I use Mercury now. No problems yet....but no accidents--so no reason to need them yet. __________________ 2006 330i \| Black Sapphire Metallic \| Step Auto \| Navi with iDr \| Sports Pkg \|OEM Rear Spoiler \| 3M CS35 Tint \| H&R Sport Springs \| Koni Yellows \| Advan RS Racing Hypersilver: 19x9 et22 19x10 et20
	Appreciate 0 Quote

10-24-2007, 10:29 AM	#9
GTOrleans Private First Class 12 Rep 116 Posts Drives: 02 Audi A4 1.8TQM Join Date: Jul 2007 Location: Anaheim Hills, Ca iTrader: (0)	Well, there's nothing to worry about with mercury, they are just really up tight in the underwriting department. Your problem is your going to use AIS, they'll charge you a nice $100-150 broker fee, so go to a different agent, or give me a call I'll get you the Mercury policy with no broker fees. __________________ -Graham Sold02 Audi A4 1.8TQM 2008 Infiniti G37 [/URL]
	Appreciate 0 Quote

10-24-2007, 10:35 AM	#10
Gort Klaatu Barada Nikto 30 Rep 1,169 Posts Drives: 2017 X3-35i Join Date: Apr 2007 Location: A Bipolar Planet iTrader: (0)	You may find this interesting reading about Mercury... http://www.floir.com/PressReleases/V...se.asp?ID=2328
	Appreciate 0 Quote

10-24-2007, 10:39 AM	#11
GTOrleans Private First Class 12 Rep 116 Posts Drives: 02 Audi A4 1.8TQM Join Date: Jul 2007 Location: Anaheim Hills, Ca iTrader: (0)	Yeah. Mercury is odd in their claims process, but if you know your rights they can't do much. This is regarding Homeowners insurance, which Mercury is not a great company, their bread and butter is Auto Insurance. If you were looking to have your Auto Insurance packaged with Homeowners they're other companies with better rates and service for Homeowners, i.e. Travelers, Safeco, and Allied (Nationwide, for all those on the East Coast.) __________________ -Graham Sold02 Audi A4 1.8TQM 2008 Infiniti G37 [/URL]
	Appreciate 0 Quote