First Service during ED. Where did you go and what did you pay?

M.a.r.k.u.s · 03-31-2016, 09:37 AM

I'm planning on putting about 3k km on the car during my ED so I'll have to do the first service over there. I'm told that I can submit it to BMW and get reimbursed for it but was wondering what other people paid when getting the first service done in Europe and where you went? Also, any insight on how easy the reimbursement process is would be great.

dpmenzer · 03-31-2016, 11:25 AM

I took mine to Italy last year during delivery and had it serviced at one of the Florence dealers. I had sent them a couple of emails to set an appointment, but they were weak on English and I got no reply. I called the ED team at the Welt and they set the appt. Had the special oil and diff fluid when I got there! Cost was ~$500, I believe BMWNA will reimburse, I have submitted recently but not gotten anything back so I can't confirm that.

Dave

vonmayr · 03-31-2016, 09:48 PM

Quote:

Originally Posted by M.a.r.k.u.s

I'm planning on putting about 3k km on the car during my ED so I'll have to do the first service over there. I'm told that I can submit it to BMW and get reimbursed for it but was wondering what other people paid when getting the first service done in Europe and where you went? Also, any insight on how easy the reimbursement process is would be great.

You will need to set an appointment with a dealer, and they will generally need the VIN of the car to set that appointment. My first service in Germany was about $375.

When I got home, I submitted the receipt to my selling dealer and he got me the check cut the next day.

INDVDL///M · 03-31-2016, 10:04 PM

We put on just short of 4,000 km on our ED trip. We knew it would be more than the 2,000 km for break in. Told our salesman about our plans and he said it would be our choice to either get European service and submit or do it upon arrival here in Canada. Just recommended we pick up some oil in the event we needed to top up. We elected to go that route as it was a bit more to our pace and we didn't have to worry about reimbursement.

No issues with the car on the trip. If you have the option we would recommend it

Enjoy your trip!

///M-Furby · 03-31-2016, 10:21 PM

Quote:

Originally Posted by dpmenzer

I took mine to Italy last year during delivery and had it serviced at one of the Florence dealers. I had sent them a couple of emails to set an appointment, but they were weak on English and I got no reply. I called the ED team at the Welt and they set the appt. Had the special oil and diff fluid when I got there! Cost was ~$500, I believe BMWNA will reimburse, I have submitted recently but not gotten anything back so I can't confirm that.

Dave

whats the number for the welt

Donger Kim · 04-01-2016, 12:58 AM

I did mine at BMW Vienna Donaustadt. It was sortve out of my way, did't get a loaner (I don't think that's a standard service like it is here in the US). It was roughly 500 euro but my sales rep helped me get reimbursed. Process was very easy.

M.a.r.k.u.s · 04-01-2016, 09:58 AM

Perfect, thanks for all the replies! Definitely helps!

03-31-2016, 09:37 AM	#1
M.a.r.k.u.s Captain 316 Rep 929 Posts Drives: 2011 BMW 335i xDrive manual Join Date: Mar 2014 Location: Seattle iTrader: (2) Garage List 2014 Audi A6 Prestige [0.00] 2015 BMW X5 x-drive35i [0.00] 2016 BMW M3 [0.00]	First Service during ED. Where did you go and what did you pay? I'm planning on putting about 3k km on the car during my ED so I'll have to do the first service over there. I'm told that I can submit it to BMW and get reimbursed for it but was wondering what other people paid when getting the first service done in Europe and where you went? Also, any insight on how easy the reimbursement process is would be great.
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03-31-2016, 11:25 AM	#2
dpmenzer Enlisted Member 15 Rep 39 Posts Drives: 2008 BMW M6 Join Date: Jan 2014 Location: Massachusetts iTrader: (0)	I took mine to Italy last year during delivery and had it serviced at one of the Florence dealers. I had sent them a couple of emails to set an appointment, but they were weak on English and I got no reply. I called the ED team at the Welt and they set the appt. Had the special oil and diff fluid when I got there! Cost was ~$500, I believe BMWNA will reimburse, I have submitted recently but not gotten anything back so I can't confirm that. Dave __________________ 2008 Black Sapphire M6 - For Sale 2015 Sakhir Orange M4 - On Order X3A9, ZDB, ZEC,ZLP, 2MK, 2VF, 2VY, 403, 688
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03-31-2016, 10:04 PM	#4
INDVDL///M Truth seeker 811 Rep 566 Posts Drives: German cars Join Date: Dec 2013 Location: If you know, you know iTrader: (2) Garage List 2012 BMW 328XI [0.00] 2016 BMW M3 [10.00]	We put on just short of 4,000 km on our ED trip. We knew it would be more than the 2,000 km for break in. Told our salesman about our plans and he said it would be our choice to either get European service and submit or do it upon arrival here in Canada. Just recommended we pick up some oil in the event we needed to top up. We elected to go that route as it was a bit more to our pace and we didn't have to worry about reimbursement. No issues with the car on the trip. If you have the option we would recommend it Enjoy your trip!
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04-01-2016, 12:58 AM	#6
Donger Kim Captain 205 Rep 683 Posts Drives: MY16 M3 Join Date: Jun 2015 Location: Seattle iTrader: (0)	I did mine at BMW Vienna Donaustadt. It was sortve out of my way, did't get a loaner (I don't think that's a standard service like it is here in the US). It was roughly 500 euro but my sales rep helped me get reimbursed. Process was very easy.
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04-01-2016, 09:58 AM	#7
M.a.r.k.u.s Captain 316 Rep 929 Posts Drives: 2011 BMW 335i xDrive manual Join Date: Mar 2014 Location: Seattle iTrader: (2) Garage List 2014 Audi A6 Prestige [0.00] 2015 BMW X5 x-drive35i [0.00] 2016 BMW M3 [0.00]	Perfect, thanks for all the replies! Definitely helps!
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