Fuel contamination.

sirajkas · 05-16-2014, 07:24 PM

My x5 is broken because of a stupid gas pump. I filled gas when the tank was almost empty and the truck stopped a mile later. It took 5 hours for BMW assist to send someone to tow the truck. The service center found contamination in the fuel and send me an estimate for $7600 and said it's not covered under warranty.

The service advisor said they smell diesel but they are not sure.
Luckily my insurance stepped in and agreed to cover the repairs. I went back to the gas station and checked the pump to make sure I wasn't crazy and it's a gas pump. Also confirmed by the attendant. I'm so

at the gas station.

opasha · 05-16-2014, 07:57 PM

Wow, that's terrible. I'm sorry, man. Hope it gets taken care of. That's really messed up.

HansRobert · 05-16-2014, 08:18 PM

Quote:

Originally Posted by sirajkas

My x5 is broken because of a stupid gas pump. I filled gas when the tank was almost empty and the truck stopped a mile later. It took 5 hours for BMW assist to send someone to tow the truck. The service center found contamination in the fuel and send me an estimate for $7600 and said it's not covered under warranty.

The service advisor said they smell diesel but they are not sure.
Luckily my insurance stepped in and agreed to cover the repairs. I went back to the gas station and checked the pump to make sure I wasn't crazy and it's a gas pump. Also confirmed by the attendant. I'm so

at the gas station.

So sorry. That has to be very aggravating! Was there diesel fuel mixed with the gasoline? If so others would have had the same issue I would think.

It seems as though the gas station bears some financial responsibility.

BMWMN1971 · 05-16-2014, 08:30 PM

WOW!!!!! That is really bad!!! Sorry to hear about your problem. Did you go to a different gas station than you are used to? If I were you I would go there now and fill a container with the same "gas" and keep it just in case. Take pictures and make sure you have a receipt. I only fill my tank at the Costco gas station close to my house. They do not have diesel pumps there and always have the best price. BTW, what insurance company you have for your car? Never heard they would cover for such problem. I am happy they did.

sirajkas · 05-16-2014, 09:01 PM

Quote:

Originally Posted by HansRobert

So sorry. That has to be very aggravating! Was there diesel fuel mixed with the gasoline? If so others would have had the same issue I would think.

It seems as though the gas station bears some financial responsibility.

The service advisor is saying they think there is diesel mix but not sure. They think it smells like diesel. I will have spend money to get it tested. He said its contaminated. The insurance adjuster agreed on the contamination..

sirajkas · 05-16-2014, 09:10 PM

Quote:

Originally Posted by BMWMN1971

WOW!!!!! That is really bad!!! Sorry to hear about your problem. Did you go to a different gas station than you are used to? If I were you I would go there now and fill a container with the same "gas" and keep it just in case. Take pictures and make sure you have a receipt. I only fill my tank at the Costco gas station close to my house. They do not have diesel pumps there and always have the best price. BTW, what insurance company you have for your car? Never heard they would cover for such problem. I am happy they did.

Yes, I always stop at this gas station just for the dunkin coffee but never really filled up gas.. I always use the shell station by my house. I have Allstate and it falls under comprehensive coverage. The insurance adjuster approved the repairs but ask them to reuse the injector if they can. Will upload a copy of estimate

leasehackr · 05-17-2014, 03:18 AM

Sorry to hear this. Can you file claim against gas station?

MysticBlue · 05-17-2014, 05:32 AM

Wait a minute.... $7600? Drain the tank and flush the fuel system and change a filter costs $7600? What kind of world are we living in?

lovec1990 · 05-17-2014, 06:21 AM

Quote:

Originally Posted by MysticBlue

Wait a minute.... $7600? Drain the tank and flush the fuel system and change a filter costs $7600? What kind of world are we living in?

i think damage is bigger than you think

MysticBlue · 05-17-2014, 08:34 PM

Quote:

Originally Posted by lovec1990

i think damage is bigger than you think

I think you're right. I'm curious what that damage could be.

chrisny · 05-17-2014, 09:02 PM

Why does this fall on your insurance and not the gas station that sold you bad gas?

Karthik · 05-17-2014, 10:49 PM

I am really sorry to hear this. What gas station is it? I will make sure I will never go there after I get my X5.

Its good that Allstate is covering it for you.

Hope you get out of this mess soon

sirajkas · 05-18-2014, 08:12 PM

Quote:

Originally Posted by chrisny

Why does this fall on your insurance and not the gas station that sold you bad gas?

Apparently it was covered under comprehensive coverage. I had no clue but the service advisor asked me check with insurance and sure enough, they got involved right away. I can take it up with the tax station if I get a lawyer involved I guess.

sirajkas · 05-18-2014, 08:15 PM

Quote:

Originally Posted by MysticBlue

I think you're right. I'm curious what that damage could be.

It's amazing how the estimate dropped from $7600 to $2700 once the insurance adjuster reviewed it.

They are going to reuse the injectors.

sirajkas · 05-18-2014, 08:17 PM

Quote:

Originally Posted by abhiku

Sorry to hear this. Can you file claim against gas station?

I can but I'm sure it's not going to be straight forward.

sirajkas · 05-18-2014, 08:17 PM

Quote:

Originally Posted by Karthik

I am really sorry to hear this. What gas station is it? I will make sure I will never go there after I get my X5.

Its good that Allstate is covering it for you.

Hope you get out of this mess soon

Thanks.. Far far away from you in ft lauderdale..

Baunton · 05-19-2014, 12:23 AM

Quote:

Originally Posted by sirajkas

My x5 is broken because of a stupid gas pump. I filled gas when the tank was almost empty and the truck stopped a mile later. It took 5 hours for BMW assist to send someone to tow the truck. The service center found contamination in the fuel and send me an estimate for $7600 and said it's not covered under warranty.

The service advisor said they smell diesel but they are not sure.
Luckily my insurance stepped in and agreed to cover the repairs. I went back to the gas station and checked the pump to make sure I wasn't crazy and it's a gas pump. Also confirmed by the attendant. I'm so

at the gas station.

If your petrol (gas) was contaminated with diesel you cannot be the only one that filled up from that pump. Obvious question, but other motorists would have experienced the same problem as you.
Would help your case for compensation/redress.

MRV99 · 05-19-2014, 08:27 AM

Saying that there might be diesel in the gas is like a doctor telling a woman she might be pregnant for putting on weight but "they are not sure". Should be pretty easy to figure out if there was diesel in the gas

chrisny · 05-19-2014, 04:35 PM

Quote:

Originally Posted by MRV99

Saying that there might be diesel in the gas is like a doctor telling a woman she might be pregnant for putting on weight but "they are not sure". Should be pretty easy to figure out if there was diesel in the gas

Except only one of those two scenarios will get you slapped in the face if you're wrong

Karthik · 05-20-2014, 12:18 PM

Quote:

Originally Posted by sirajkas

Thanks.. Far far away from you in ft lauderdale..

When I said what gas station..its not place

its the brand

05-16-2014, 07:24 PM	#1
sirajkas First Lieutenant 33 Rep 338 Posts Drives: BMW X5 2014 Join Date: Nov 2013 Location: Fort Lauderdale, USA iTrader: (0)	Fuel contamination. My x5 is broken because of a stupid gas pump. I filled gas when the tank was almost empty and the truck stopped a mile later. It took 5 hours for BMW assist to send someone to tow the truck. The service center found contamination in the fuel and send me an estimate for $7600 and said it's not covered under warranty. The service advisor said they smell diesel but they are not sure. Luckily my insurance stepped in and agreed to cover the repairs. I went back to the gas station and checked the pump to make sure I wasn't crazy and it's a gas pump. Also confirmed by the attendant. I'm so at the gas station.
	Appreciate 0 Tweet Quote

05-16-2014, 07:57 PM	#2
opasha Brigadier General 1331 Rep 3,990 Posts Drives: 2014 BMW X5 50i Join Date: Apr 2014 Location: Maryland iTrader: (0)	Wow, that's terrible. I'm sorry, man. Hope it gets taken care of. That's really messed up. __________________ 2014 X5 50i X-Line // Mineral White
	Appreciate 0 Quote

05-16-2014, 08:30 PM	#4
BMWMN1971 Lieutenant 166 Rep 537 Posts Drives: 2014 BMW X5 xDrive35i MSport Join Date: Oct 2013 Location: MN iTrader: (0)	WOW!!!!! That is really bad!!! Sorry to hear about your problem. Did you go to a different gas station than you are used to? If I were you I would go there now and fill a container with the same "gas" and keep it just in case. Take pictures and make sure you have a receipt. I only fill my tank at the Costco gas station close to my house. They do not have diesel pumps there and always have the best price. BTW, what insurance company you have for your car? Never heard they would cover for such problem. I am happy they did.
	Appreciate 0 Quote

05-17-2014, 03:18 AM	#7
leasehackr Captain 483 Rep 981 Posts Drives: X5, 530e Join Date: May 2013 Location: US of A iTrader: (0)	Sorry to hear this. Can you file claim against gas station?
	Appreciate 0 Quote

05-17-2014, 05:32 AM	#8
MysticBlue Lieutenant Colonel 369 Rep 1,887 Posts Drives: '20 M5C, '09 M3 DCT Coupe Join Date: Apr 2008 Location: Eastern Oregon... They call 'em rigs here iTrader: (0)	Wait a minute.... $7600? Drain the tank and flush the fuel system and change a filter costs $7600? What kind of world are we living in? __________________ M5C 20% tint, Xpel full front, partial sides and rear. Spacers, 15mm front, 12mm rear. Turner Motorsport Oil Cooler Guard. M3: Active Autowerke filter, Dinan underdrive pulley, Dinan full exhaust and software, 3.45 Differential, Springs, Brakes, Dinan/HRE wheels, 275/30-19 w/10mm spacer, 295/30-19 w/3mm spacer, painted front reflectors, 30% tint, Escort 8500i & Lidar Jammer, LUX H8 V5 halos, Euro rear foglights, 3M ClearBra.
	Appreciate 0 Quote

		BMW X5 and X6 Forum (F15/F16) > BMW X5 (F15) and BMW X6 (F16) Forum > BMW X5 and X6 (F15/F16) Forum
Fuel contamination.

05-17-2014, 09:02 PM	#11
chrisny Brigadier General 547 Rep 3,307 Posts Drives: 2020 X5 40i Join Date: Apr 2012 Location: NY iTrader: (0)	Why does this fall on your insurance and not the gas station that sold you bad gas?
	Appreciate 0 Quote

05-17-2014, 10:49 PM	#12
Karthik Private First Class 8 Rep 179 Posts Drives: 2015 x35i M Sport Join Date: Feb 2014 Location: Missouri iTrader: (0)	I am really sorry to hear this. What gas station is it? I will make sure I will never go there after I get my X5. Its good that Allstate is covering it for you. Hope you get out of this mess soon
	Appreciate 0 Quote

05-19-2014, 08:27 AM	#18
MRV99 Major 254 Rep 1,067 Posts Drives: 2017 M3 ZCP / 2017 RRS SC Join Date: Aug 2012 Location: Naperville iTrader: (1) Garage List 2017 BMW M3 ZCP [0.00]	Saying that there might be diesel in the gas is like a doctor telling a woman she might be pregnant for putting on weight but "they are not sure". Should be pretty easy to figure out if there was diesel in the gas __________________ 17 M3 ZCP -- 2017 Range Rover Sport SC --RIP-- 12 X5 50i Sport -- 11 M3 DCT -- 2011 X5 50i(Lemon) -- 2008 550 Msport -- 2007 x5 4.8 sport -- 2004 545 sport -- 2002 x5 4.4 sport -- 2001 540i Msport 2000 SL500 -- 1997 SL500
	Appreciate 0 Quote